Waiters and Waitresses Wanted – Artisan Blend Café | Hospitality Jobs in Kenya | Apply Now

Waiters and Waitresses Wanted – Artisan Blend Café | Hospitality Jobs in Kenya | Apply Now

ESSENTIAL JOB DETAILS

• Position: Waiter / Waitress

• Employer: Artisan Blend Café

• Location: Kenya (exact locations not specified – likely Nairobi or major towns)

• Type of Job: Full-Time

• Minimum Experience: 2 Years in a similar role

• Industry: Hospitality / Food & Beverage / Restaurant Services

• Application Email:

• Application Deadline: Rolling – Apply Immediately

• Target Audience: Hospitality professionals, restaurant workers, food servers, customer service staff

INTRODUCTION

Do you thrive in fast-paced environments where service excellence, teamwork, and customer delight are the order of the day? Are you a skilled waiter or waitress with experience in cafés, restaurants, or fine dining spaces?

Artisan Blend Café is currently hiring for Waiters and Waitresses to join their growing hospitality team. We are looking for warm, energetic, experienced professionals who can deliver a polished dining experience while reflecting our café’s high standards of service, presentation, and client engagement.

This opportunity is ideal for individuals passionate about food, beverage service, and creating exceptional guest experiences. Whether you’ve worked in a bistro, hotel restaurant, high-volume eatery, or cozy coffee house, Artisan Blend Café invites you to bring your talent to our team and serve guests with flair and finesse.

Join us in our journey to craft beautiful moments, one table at a time.

ABOUT ARTISAN BLEND CAFÉ

Artisan Blend Café is a premium coffeehouse and culinary hub that fuses quality, creativity, and personalized service. Our establishment is inspired by the art of slow living and mindful dining. We don’t just serve meals—we curate experiences.

Our team consists of chefs, baristas, service professionals, and creatives who collaborate to create a welcoming and artistic space where guests feel seen, served, and satisfied. We emphasize detail, flavor, and hospitality culture, always going above and beyond to meet guest expectations.

With seasonal menus, artisanal coffee blends, local produce, and a rotating display of pastries and specialty dishes, Artisan Blend Café has quickly become a community favorite. Whether it’s a busy brunch shift, intimate dinner seating, or coffee rush hour, every shift brings new energy and an opportunity to create lasting impressions.

If you are committed to hospitality excellence, we want to meet you.

JOB PURPOSE

As a Waiter or Waitress at Artisan Blend Café, your role will be to provide attentive table service, assist guests with food and beverage selections, manage orders, and ensure an overall smooth and satisfying dining experience for every customer.

You will represent the front-of-house team and work closely with kitchen staff, baristas, and supervisors to coordinate service during breakfast, lunch, and dinner shifts.

This position demands great interpersonal skills, promptness, familiarity with POS systems, menu memorization, and an understanding of how to handle guest feedback professionally.

If you believe every plate is an opportunity to impress and every guest deserves your best, you’re a perfect fit for this role.

KEY RESPONSIBILITIES

1. Customer Service & Guest Experience

• Greet customers warmly and escort them to tables

• Present menus and offer detailed explanations of food, beverage, and special items

• Suggest pairings and upsell menu items based on guest preferences

• Take accurate orders and communicate effectively with kitchen and bar staff

• Provide timely refills and attend to all guest needs during their dining experience

• Handle guest complaints gracefully and escalate issues when necessary

• Create memorable experiences through polite, professional, and attentive service

2. Order Management & Billing

• Enter orders correctly into the Point-of-Sale (POS) system

• Ensure food and beverages are delivered correctly and promptly

• Handle bills, receive payments (cash, card, mobile money), and issue receipts

• Track open orders and coordinate table turnover during peak periods

3. Hygiene & Safety Compliance

• Maintain cleanliness of service areas, tables, and dining utensils

• Follow all food safety and hygiene protocols as per government and café guidelines

• Use gloves and sanitize hands regularly

• Report any accidents or spills and assist in clean-up

4. Team Collaboration & Communication

• Assist colleagues during rush hours, covering breaks, or special events

• Communicate clearly with chefs, baristas, and supervisors to coordinate guest orders

• Participate in team meetings and briefings to review daily goals or service issues

5. Product Knowledge & Menu Mastery

• Memorize and keep updated on all menu items, including specials and promotions

• Understand dietary restrictions and allergens to guide guest selections

• Sample new menu items to offer accurate descriptions and recommendations

6. Additional Duties

• Reset tables after guest departure for next use

• Replenish table supplies (sugar, salt, napkins)

• Report supply shortages or equipment faults to supervisors

• Participate in pre-opening and closing duties (cleaning, inventory checks, restocking)

MINIMUM QUALIFICATIONS

• At least 2 years of experience working in a fast-paced restaurant, café, hotel, or food service outlet

• Proficient in English and Swahili; additional languages are an asset

• Strong communication, memory, and interpersonal skills

• Must be well-groomed and presentable

• Experience with POS systems (Micros, Toast, Square, or similar)

• Ability to remain calm and efficient during high-pressure service periods

• Customer-first mindset with problem-solving capabilities

• Flexibility to work different shifts, including weekends and public holidays

• Certificate in Food & Beverage Service, Hospitality, or a related course is an added advantage

WHAT WE’RE LOOKING FOR

• Professionals who are punctual, reliable, and respectful

• Individuals with a genuine passion for service and hospitality

• Team players who are coachable, enthusiastic, and eager to learn

• Service staff who understand the importance of attentiveness, empathy, and poise

• Candidates who take initiative and contribute positively to café culture

COMPANY CULTURE AND VALUES

At Artisan Blend Café, we foster a warm, inclusive, and service-oriented environment where everyone plays a part in crafting extraordinary guest moments. Our values are:

• Excellence: We aim to go above and beyond in every interaction

• Creativity: We embrace artistry and unique expressions in food and service

• Teamwork: We support one another across roles and responsibilities

• Community: We see our café as a hub of togetherness and shared stories

• Respect: We treat every guest and colleague with kindness and professionalism

Working with us means you’re not just serving food—you’re creating experiences. Whether you’re bringing water to a table or explaining a wine pairing, your presence matters.

HOW TO APPLY

Ready to join one of Kenya’s most exciting hospitality brands?

Email your resume (CV) to: info@artisanblend.cafe
Subject Line: Waiter/Waitress Application – [Your Full Name]

Please ensure your CV highlights:

• Your previous restaurant or hospitality experience

• Skills relevant to the position

• Certificates or hospitality training (if any)

• At least two professional references

Only shortlisted candidates will be contacted. Applications are reviewed on a rolling basis—apply early!

Pro Tip: Attach a short cover note (2–3 paragraphs) expressing why you want to work at Artisan Blend Café and what makes you a great fit.

ADDITIONAL ENGAGEMENT

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