M-Gas Limited Hiring for 10+ Positions Across Kenya – Apply Now | April 2025 Openings

M-Gas Limited Hiring for 10+ Positions Across Kenya – Apply Now | April 2025 Openings

ESSENTIAL JOB DETAILS

• Hiring Company: M-Gas Limited

• Number of Positions: 10+ Vacancies

• Job Titles:

1. Technical Sales Representatives – Eldoret & Kisumu
2. Riders (LT) – Kisumu, Migori, Kakamega, Eldoret, Kitale, Nairobi
3. Sales Riders (MTSR) – Kisumu, Migori, Kakamega, Eldoret, Kitale, Nairobi

• Job Type: Full-Time

• Work Locations: Nairobi, Kisumu, Eldoret, Kitale, Kakamega, Migori

• Application Deadline: Rolling basis (Apply immediately)

• Contract Type: Permanent with performance review

• Sector: Energy / Gas Distribution / Customer Service / Sales

• Official Website: www.m-gas.com

• Application Link: Visit company careers page or respective job post

INTRODUCTION

Are you a dynamic, customer-driven, and self-motivated professional looking to build a purposeful career in energy access and last-mile distribution?

M-Gas Limited, a mission-driven company transforming how households access and pay for clean cooking gas in Kenya, is expanding its footprint across the country. The organization is recruiting for multiple full-time roles in sales, delivery, customer onboarding, and technical support to meet growing demand.

If you are passionate about using technology to serve communities, ensuring safe energy access, and building trust with customers, then these job opportunities might be your next big career move.

ABOUT M-GAS LIMITED

M-Gas Limited is a leading Kenyan energy-tech company that brings affordable, safe, and convenient Liquefied Petroleum Gas (LPG) solutions to low-income households through innovative smart metering and pay-as-you-go technology.

M-Gas has revolutionized clean cooking by allowing customers to pay only for what they use, eliminating the upfront cost barriers associated with traditional LPG cylinders. With a strong presence in urban and peri-urban areas, the company continues to scale operations by empowering technical teams, riders, and sales professionals to serve last-mile communities.

The company places a strong emphasis on customer experience, safety, efficiency, and integrity, supported by a reliable team and cutting-edge technology infrastructure.

CURRENT JOB OPENINGS

M-Gas is currently recruiting for the following roles across multiple counties:

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Vacancy 1: Technical Sales Representative (TSR) – Eldoret & Kisumu

Job Purpose:

The Technical Sales Representative (TSR) is responsible for acquiring new customers, training them on smart meter usage, and ensuring high-quality onboarding experiences. This is a field-based role and involves close interaction with prospective customers in the target region.

Key Responsibilities:

• Sign up new households for M-Gas LPG services in the assigned territory

• Onboard customers by vetting, educating, and training them on smart meter usage and safety protocols

• Conduct door-to-door sales campaigns and activate customer accounts using the M-Gas platform

• Resolve customer queries promptly and escalate technical complaints where necessary

• Ensure adherence to M-Gas standard operating procedures and customer engagement policies

• Provide accurate records of daily sales, installations, and feedback from the field

• Monitor smart meter functionality and follow up with customers for usage and satisfaction

• Conduct safety audits during and after cylinder installations

Qualifications and Skills:

• Diploma or Certificate in Sales, Marketing, Technical Training, or a related field

• At least 2 years’ field sales experience, preferably in the energy or FMCG sector

• Proficient in use of smartphones and customer tracking apps

• Strong interpersonal and negotiation skills

• Good understanding of local customer dynamics in Eldoret or Kisumu

• Demonstrated ability to meet targets and work under minimal supervision

Read More & Apply

Vacancy 2: Rider (LT) – Kisumu, Migori, Kakamega, Eldoret, Kitale, Nairobi

Job Purpose:

The Rider (LT) plays a key logistical support role by ensuring timely delivery of LPG cylinders and company assets to customers, while assisting the technical team in smart meter installation and routine maintenance.

Key Responsibilities:

• Deliver M-Gas assets (LPG cylinders, smart meters, equipment) to customer premises safely

• Assist Technical Sales and MTSR staff in installations and basic meter troubleshooting

• Conduct daily checks on motorbike condition and report any mechanical issues

• Ensure compliance with road safety regulations and uphold a professional company image

• Log delivery records and obtain customer confirmations for each trip

• Adhere to inventory management protocols and secure company tools/materials

• Provide customer support on minor operational issues when required

• Serve as the first point of contact for same-day deliveries or maintenance reruns

Qualifications and Skills:

• Minimum KCSE Certificate

• Valid motorbike driving license (Class F or G)

• Minimum 1-year experience as a rider in a logistics or delivery role

• Physically fit and available for full-day field work

• Familiarity with assigned areas (Kisumu, Migori, Kakamega, Eldoret, Kitale, or Nairobi)

• Excellent communication and organizational skills

• Must own or be willing to operate a company-assigned motorbike under safety guidelines

Vacancy 3: Sales Rider / Motorized Technical Service Representative (MTSR) – Nairobi, Kisumu, Migori, Kakamega, Eldoret, Kitale

Job Purpose:

The MTSR is a hybrid role combining sales, customer service, technical installation, and delivery functions. The role demands multitasking abilities, with a strong focus on expanding customer base and retaining active clients using the M-Gas smart solution.

Key Responsibilities:

• Sign up and onboard new customers through field visits using the Smart Sale App

• Deliver LPG cylinders to both new and existing customers on-demand

• Offer technical support on smart meter installation, usage, and problem resolution

• Train customers on safety guidelines, contract terms, and meter refilling procedures

• Handle complaints and follow up with customers on satisfaction and retention

• Maintain a daily record of customer acquisition, delivery routes, and technical issues

• Collaborate with sales and logistics teams to ensure seamless service delivery

• Ensure adherence to M-Gas safety, performance, and customer experience standards

Qualifications and Skills:

• Diploma or Certificate in Engineering, Sales, Customer Service, or related field

• Must possess a valid rider’s license

• Previous experience as a sales rider, field agent, or technician is an added advantage

• Basic technical aptitude to learn meter installation procedures

• Customer-centric attitude and strong problem-solving abilities

• Good command of English and Kiswahili

• Familiarity with field-based sales tracking systems or mobile CRM tools

WHAT M-GAS OFFERS

• A competitive monthly salary with performance incentives

• Access to ongoing training and skills development

• A vibrant, innovation-driven work environment

• Opportunities for career advancement in a growing energy-tech company

• Health and wellness support benefits

• Field allowances and mobile data provision

• Employment in a mission-led company that is changing lives through clean energy access

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CANDIDATE PROFILE – WHAT WE’RE LOOKING FOR

• Energetic and self-motivated professionals with a desire to work in the field

• Individuals who are passionate about serving communities and improving energy access

• Team players who thrive in fast-paced, dynamic environments

• Strong communication skills with a knack for customer relationship management

• Professionals committed to integrity, safety, and ethical business practices

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APPLICATION PROCESS

Interested and qualified candidates are encouraged to apply as soon as possible due to rolling evaluations.

To apply, visit the M-Gas Careers Portal or send your updated CV and cover letter (with the job title and location in the subject line) to the company’s recruitment email if provided.

Applications should include:

• Updated CV (maximum 3 pages)

• Cover Letter indicating preferred location and role

• Copy of Rider’s License (for rider and MTSR roles)

• References from previous employer (if available)

• Contact details for follow-up

⚠ Only shortlisted candidates will be contacted.

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