Front Office and Administrative Assistant – Kenya Climate Innovation Center (KCIC) – 2025

Front Office and Administrative Assistant – Kenya Climate Innovation Center (KCIC) – 2025

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Position Details:

• Position: Front Office and Administrative Assistant
• Location: Kenya
• Type of Job: Fixed-Term Contract (Ending December 31, 2025)
• Job Category: Administration & Customer Service
• Salary: Competitive (Based on Experience)
• Reporting To: Business Incubation Hub Manager (Dotted Line to HR & Admin Manager)
• Application Deadline: Wednesday, February 19, 2024

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Introduction

Are you passionate about front office management and administrative support? Do you excel in a fast-paced, professional environment where efficiency and attention to detail are key? This is your chance to be a vital part of a dynamic team dedicated to climate innovation and sustainable business development.

As a Front Office and Administrative Assistant, you will play a crucial role in ensuring smooth office operations while providing exceptional service to both internal and external stakeholders. This position requires a proactive, organized, and customer-focused professional who thrives in an administrative role.

About Kenya Climate Innovation Center (KCIC)

The Kenya Climate Innovation Center (KCIC) is a social impact organization dedicated to supporting climate-smart enterprises through incubation, capacity-building services, and financing. KCIC focuses on sectors such as renewable energy, energy efficiency, agribusiness, waste management, water management, and commercial forestry, aiming to tackle climate change challenges through innovation-driven solutions.

With a mission to accelerate the development, deployment, and transfer of locally relevant climate technologies, KCIC provides holistic and country-driven support to startups and entrepreneurs. Through its work, KCIC fosters sustainable development, economic growth, and environmental conservation in Kenya and beyond.

Key Responsibilities

• Serve as the first point of contact for visitors, directing them to the appropriate personnel.
• Manage front desk operations, including handling inquiries, screening calls, and managing office emails.
• Maintain a clean, organized, and professional office environment in line with company policies.
• Oversee mail management, including sorting, distributing, and coordinating office mail flow.
• Monitor and update office inventory, ensuring timely reordering of office supplies.
• Develop and maintain an organized filing system for office documentation.
• Schedule and attend meetings, assisting with minute-taking and follow-ups.
• Provide general clerical support and administrative assistance as needed.
• Manage petty cash transactions, ensuring proper disbursement, reconciliation, and record-keeping.
• Maintain and update office asset registers, ensuring assets are tagged and tracked accordingly.
• Support event coordination, logistics, and administrative activities for the Business Incubation Hub.
• Perform any other duties as assigned from time to time.

Qualifications and Skills

Minimum Requirements:

• Diploma in Front Office Management, Business Administration, Public Relations, or related field.
• At least 2 years of experience in front office operations or customer service roles.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to prioritize tasks and work independently under minimal supervision.
• Strong customer service orientation and a professional demeanor.
• Excellent organizational and administrative skills with attention to detail.
• Strong business communication and telephone handling skills.
• Ability to work effectively in a diverse, team-oriented environment.
• High standards of integrity, ethics, and confidentiality.

Preferred Qualifications:

• Bachelor’s degree in Business Administration or a related field (Added Advantage).
• Experience in office management procedures and administrative functions.
• Strong ability to produce high-quality results within prescribed deadlines.

Company Culture and Values

At KCIC, we foster a collaborative and inclusive work environment driven by innovation and sustainability. Our core values include:

• Sustainability – Commitment to climate action and environmental conservation.
• Innovation – Driving creative solutions for clean energy and climate resilience.
• Integrity – Upholding transparency, accountability, and ethical business practices.
• Excellence – Striving for the highest standards in service delivery.
• Diversity & Inclusion – Embracing different perspectives to foster innovation and growth.

Apply Now for the Front Office & Administrative Assistant Role

If you meet the qualification criteria and are excited about joining a dynamic and innovative organization, we invite you to apply for this opportunity!

How to Apply:

Interested candidates should submit:

• A completed KCIC Employment Application Form (Click Here to Apply).
• An updated resume and cover letter highlighting relevant experience and qualifications.
• Current and expected salary details.
• Contact details of three professional referees.

Application Deadline: Wednesday, February 19, 2024

Only shortlisted candidates will be contacted.

Equal Opportunity Employer Statement

Kenya Climate Innovation Center (KCIC) is an equal opportunity employer and is committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.

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Company Website:

Visit Kenya Climate Innovation Center (KCIC) for more information about our mission, programs, and impact in the climate innovation space.

Apply today and be part of the team driving climate innovation and sustainability in Kenya!