Faulu Microfinance Bank

Digital Credit Products Analyst – Faulu MFB | Nairobi

ESSENTIAL JOB DETAILS

Position: Digital Credit Products Analyst
Location: Nairobi, Kenya
Job Type: Full-time
Reporting to: Senior Manager, Credit Analysis
Application Deadline: 19 March 2025, 23:59
Industry: Banking & Financial Services
Experience Level: Mid to Senior Level
Salary: Competitive (Based on Experience)
Work Arrangement: Hybrid (Onsite & Remote Work Flexibility)

INTRODUCTION

Are you a data-driven financial professional with a passion for digital lending and financial technology? Do you thrive in a fast-paced, innovation-driven environment? Faulu Microfinance Bank is seeking an experienced Digital Credit Products Analyst to spearhead the design, implementation, and optimization of digital credit solutions. This role is crucial in developing and refining credit scorecards, managing credit risk, monitoring fraud, and ensuring regulatory compliance.

As digital lending evolves in Kenya’s financial sector, this role provides an exciting opportunity to drive data-backed financial solutions while working with cutting-edge AI and analytics tools. If you have a strong understanding of digital financial services, credit scoring methodologies, fintech solutions, and risk mitigation strategies, this role offers an excellent career opportunity.

ABOUT FAULU MFB

Faulu Microfinance Bank is one of Kenya’s leading financial institutions, dedicated to driving financial inclusion by providing innovative banking solutions to individuals and businesses. As a subsidiary of Old Mutual, a premier African financial services provider, Faulu MFB has established itself as a trusted brand in Kenya’s banking sector.

Why Join Faulu MFB?

Reputation: A subsidiary of Old Mutual, one of Africa’s most trusted financial institutions.
Innovation-Driven Culture: Faulu MFB fosters an environment that encourages creativity and the use of data analytics, AI, and digital banking tools to enhance customer experience.
Professional Growth: Employees benefit from access to continuous learning opportunities, industry networking, and career progression.
Commitment to Financial Inclusion: The bank actively supports initiatives that improve access to credit for individuals and businesses across Kenya.

KEY RESPONSIBILITIES

Product Development: Collaborate with product managers, engineers, and stakeholders to design and implement innovative digital credit solutions tailored to customer needs.
Credit Scorecard Management: Develop and maintain credit scoring models, ensuring data accuracy and efficiency in evaluating creditworthiness.
Data-Driven Insights: Analyze product performance, conduct market research, and provide strategic recommendations to improve customer experience and financial outcomes.
Risk Assessment & Fraud Prevention: Monitor customer behavior to identify fraudulent activities, mitigate risks, and ensure compliance with anti-fraud policies.
Regulatory Compliance: Ensure all digital credit products meet regulatory guidelines set by the Central Bank of Kenya (CBK) and other financial regulatory bodies.
Credit Limit Allocation: Design a framework for credit limit assignments for new and existing customers based on risk assessment and customer profiling.
Performance Monitoring & Reporting: Develop KPIs and dashboards to monitor digital lending performance and identify improvement opportunities.
Stakeholder Management: Partner with external entities such as credit bureaus, financial institutions, and fintech partners to drive innovation in digital credit offerings.
Customer Service & Issue Resolution: Handle customer complaints related to digital credit services, ensuring swift resolution and high customer satisfaction.

QUALIFICATIONS AND SKILLS

Minimum Qualifications:

Bachelor’s degree in Information Technology, Computer Science, Statistics, Data Analysis, or related fields.
Professional certification in Credit Risk, Lending, or Financial Modeling is an added advantage.
Proficiency in data analytics tools such as Python, R, SQL, and Excel.
Hands-on experience with artificial intelligence tools and machine learning models for financial applications.

Technical Competencies:

Credit Scoring & Digital Lending Frameworks: Expertise in designing, evaluating, and optimizing digital credit scoring models.
Financial Data Analysis: Ability to interpret large datasets and extract meaningful insights for credit risk assessment.
Regulatory Compliance & Governance: Knowledge of CBK regulations, AML (Anti-Money Laundering) laws, and risk mitigation strategies.
Budgeting & Cost Analysis: Ability to create and assess financial models for digital credit products.
Digital Transformation & Fintech Innovations: Understanding of blockchain, AI-driven lending, and alternative credit scoring methodologies.

Behavioral Competencies:

Leadership & Decision Making: Strong ability to make data-driven business decisions.
Problem-Solving & Analytical Thinking: Ability to assess complex financial data and provide actionable insights.
Stakeholder Collaboration: Work seamlessly with internal teams and external partners.
Resilience & Adaptability: Thrive in a fast-evolving digital financial environment.

COMPANY CULTURE AND VALUES

Faulu MFB is a people-focused institution that values innovation, integrity, and excellence. As a part of the Old Mutual Group, the bank promotes:

Customer-First Approach: Every decision made is centered around improving the customer experience.
Innovation & Technology: The bank invests in cutting-edge fintech solutions to enhance operational efficiency.
Integrity & Ethics: Transparency and compliance are the cornerstones of all financial activities.
Collaboration & Inclusivity: Employees work in an environment that encourages teamwork, knowledge sharing, and diversity.
Growth & Learning: Faulu MFB provides employees with opportunities for professional growth through training programs and mentorship initiatives.