Junior Tour Consultant at Bobu Africa – Nairobi | Apply by 20th May 2025

Junior Tour Consultant at Bobu Africa – Nairobi | Apply by 20th May 2025

ESSENTIAL JOB DETAILS

• Position: Junior Tour Consultant

• Location: On-Site – Nairobi, Kenya

• Type of Job: Full-Time

• Job Category: Tourism / Travel Operations / Hospitality

• Reporting To: Production Manager

• Application Deadline: 20th May 2025

• Application Mode: Email application to info@bobuafrica.com

INTRODUCTION

Are you a natural storyteller with a deep love for African travel and a flair for creating unforgettable experiences? Do you dream of a career where you can craft authentic journeys that blend adventure, culture, and conservation? If so, this is your opportunity to become part of an exciting travel company that is reshaping the way the world experiences Africa.

Bobu Africa is inviting applications from passionate and creative individuals for the position of Junior Tour Consultant. This on-site position, based in Nairobi, is perfect for early-career professionals looking to gain hands-on experience in curating world-class tours. As part of a forward-thinking and youthful team, you’ll be immersed in all aspects of itinerary development, client engagement, and experience design across East Africa.

Whether you’re passionate about wildlife safaris, remote cultural journeys, or adrenaline-fueled expeditions, this role offers a dynamic platform to innovate, collaborate, and bring stories to life through travel.

ABOUT BOBU AFRICA

Bobu Africa is one of Kenya’s premier experiential travel companies, known for crafting authentic, transformative journeys across the continent. Our brand is grounded in the celebration of African heritage, the promotion of community-based tourism, and the design of unforgettable, life-changing experiences.

Headquartered in Nairobi, Bobu Africa serves local and international travelers seeking meaningful connections with Africa’s cultures, landscapes, and wildlife. With a reputation for creativity, sustainability, and attention to detail, we focus on experiences that go beyond the typical safari. Whether it’s immersive storytelling in ancient communities, intimate wildlife encounters, or guided hiking adventures off the beaten path, Bobu Africa continues to lead the way in innovative African travel.

We are driven by purpose: to reimagine how the world sees and explores Africa. And we want you to be part of this journey.

KEY RESPONSIBILITIES

As a Junior Tour Consultant, you will be directly involved in designing and delivering exceptional travel experiences that meet the unique expectations of our diverse clientele. This position requires strong collaboration, client-facing communication, and creative itinerary development. Your key responsibilities will include:

• Design Customized Travel Packages

  • Develop flexible, tailor-made itineraries and detailed departure packs tailored to each client’s preferences and travel goals.

  • Research and propose travel routes, accommodation, transportation options, and activities aligned with client interests.

• Organize Authentic Travel Experiences Across East Africa

  • Plan and coordinate safaris, cultural immersions, hiking expeditions, and other unique experiences across Kenya, Uganda, Tanzania, Rwanda, and Ethiopia.

  • Liaise with field teams to ensure all activities are logistically sound and culturally respectful.

• Identify Gaps and Innovate

  • Continuously assess current offerings and propose new products or itineraries to improve guest satisfaction and differentiate Bobu Africa from competitors.

  • Monitor industry trends, seasonal travel patterns, and competitor activity to anticipate new customer needs.

• Support Sales and Marketing

  • Collaborate with the Sales & Marketing team to develop engaging promotional content, including TripAdvisor posts, Google listings, blog articles, and email campaigns.

  • Write compelling tour descriptions and testimonials to increase online visibility and engagement.

• Manage Inbound Travel Enquiries

  • Respond to and track incoming travel enquiries with speed and professionalism.

  • Work alongside the sales team to build rapport with potential clients, understand their needs, and convert leads into confirmed bookings.

• Supplier and Partner Engagement

  • Maintain strong relationships with tour guides, accommodation providers, transport companies, and local artisans.

  • Negotiate rates, manage booking confirmations, and ensure exceptional service delivery throughout the guest journey.

• Lead Conversion and Sales Optimization

  • Apply best practices in sales processes, customer follow-ups, and CRM tools to ensure a seamless client journey from inquiry to feedback.

  • Upsell relevant products and services to increase average booking value and enhance client satisfaction.

• Monitor Performance and Market Trends

  • Track key performance indicators (KPIs) related to sales volume, lead conversion, customer satisfaction, and product popularity.

  • Prepare regular reports for the Production Manager to guide strategic decisions.

QUALIFICATIONS AND SKILLS

Bobu Africa seeks a dynamic candidate who brings creativity, enthusiasm, and professionalism to the role. The ideal candidate should have a strong foundation in travel operations with the potential to grow into a senior consultancy or leadership position.

Minimum Requirements

• At least 1 year of relevant experience in a competitive travel-related organization (e.g., tour operator, travel agency, DMC).

• A diploma or degree in Tourism Management, Travel Operations, Hospitality, or a related field.

Technical Competencies

• Proficient in Microsoft Office Suite, especially Excel, Word, and PowerPoint.

• Familiarity with online travel booking systems, CRM tools, and itinerary design platforms.

• Competent in email correspondence, customer service etiquette, and professional writing.

Key Skills and Attributes

• Exceptional attention to detail, especially when curating itineraries, pricing trips, and coordinating travel logistics.

• Strong creative and storytelling skills to develop meaningful travel experiences.

• Ability to work independently and collaboratively within a fast-paced, entrepreneurial team.

• Comfortable handling multiple tasks, meeting deadlines, and adapting to changing client needs.

• Excellent verbal and written communication skills, with fluency in English required (Swahili is an added advantage).

• Deep passion for Africa’s destinations, people, culture, wildlife, and conservation.

COMPANY CULTURE AND VALUES

At Bobu Africa, we’re more than just a travel company — we’re a movement. Our team is made up of adventurous thinkers, cultural storytellers, and creative professionals committed to redefining what it means to travel in Africa.

We believe in:

• Authenticity: Every journey must reflect the true spirit of Africa’s people and places.

• Creativity: Innovation drives everything we do — from how we build tours to how we tell stories.

• Empowerment: We uplift communities, travelers, and team members alike.

• Connection: Our goal is to foster genuine bonds between guests and the places they visit.

• Sustainability: We champion responsible tourism that protects Africa’s natural and cultural heritage.

Working at Bobu Africa means joining a team that values bold ideas, collaborative energy, and shared growth. If you want to contribute to something meaningful, you’ve found your home.

HOW TO APPLY

If you’re ready to inspire global travelers and help them discover the magic of Africa, we’d love to hear from you.

To Apply:

Email your CV and a short cover letter to info@bobuafrica.com with the subject line:

“Junior Tour Consultant – [Your Name]”

Application Deadline: 20th May 2025

Only shortlisted candidates will be contacted. Early applications are strongly encouraged.

Bobu Africa is an equal opportunity employer. We welcome applicants from diverse backgrounds, especially those who reflect the values of cultural connection and African pride.

ADDITIONAL ENGAGEMENT

Looking for more opportunities in travel, hospitality, or tourism innovation in Kenya? You’re in the right place.

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Share this opportunity with a friend who’s passionate about travel and storytelling. The future of African tourism needs new voices like yours.

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