Programs Manager – Nairobi, Kenya 2024

Position: Programs Manager

Location: Nairobi, Kenya
Reports to: Country Manager
Organization: RefuSHE Kenya
Contract Type: Full-time
Salary Range: Kes 250,000 – Kes 280,000 per month
Application Deadline: 27th December 2024

About RefuSHE

RefuSHE is a nonprofit organization committed to empowering refugee girls and young women in Kenya. Through comprehensive services such as safe shelter, education, case management, legal assistance, and advocacy, RefuSHE provides a pathway for these young women to rebuild their lives with dignity and safety. Operating at the intersection of humanitarian aid and development, RefuSHE is driven by a mission to create lasting change for some of the most vulnerable populations.

Position Summary

The Programs Manager will ensure the technical quality and strategic alignment of all RefuSHE programs. This role involves overseeing grant management, identifying areas for program improvement, and implementing strategies to enhance outcomes. The Programs Manager will lead a team of program heads, contribute to fundraising efforts, and ensure robust monitoring and evaluation practices are in place. This position is pivotal in ensuring that RefuSHE’s interventions are impactful and aligned with organizational goals.

Key Responsibilities

Program Design and Implementation

• Lead the design and implementation of high-quality projects using established project management standards.
• Collaborate with the Country Manager to prepare annual work plans, budgets, and procurement plans for all programs.
• Ensure compliance with organizational and donor requirements during program implementation.
• Identify and strengthen partnerships through appropriate tools and approaches.
• Oversee all program operations and escalate challenges to the Country Manager.
• Collaborate with the communications department to amplify program activities and enhance visibility.
• Contribute to the design of organizational strategic frameworks, including resource mobilization strategies.

Program Management and Support

• Ensure efficient functioning of all program operations, including organizing meetings and managing performance issues.
• Coordinate program activities to achieve results as per monthly, quarterly, and annual work plans.
• Monitor grant budgets regularly to ensure efficient implementation and address any issues proactively.
• Work closely with support departments (finance, operations, HR) to ensure smooth delivery of logistical requirements.
• Report deviations from agreed plans with actionable proposals for resolution.

Monitoring and Evaluation

• Ensure regular monitoring of interventions and timely evaluations.
• Support the Monitoring & Evaluation assistant in developing effective systems for data management.
• Draft Terms of Reference for external evaluations in collaboration with the Monitoring & Evaluation assistant.

Risk Management

• Oversee compliance with RefuSHE’s Child Protection Policy and address any related issues effectively.
• Develop disaster preparedness plans in collaboration with program coordinators.
• Identify and manage program risks through updated risk registers.

Donor Liaison and Reporting

• Oversee the development of quality concept notes and proposals in collaboration with fundraising staff.
• Ensure timely preparation of progress reports for donors, partners, and internal stakeholders.
• Participate in donor meetings and support outreach efforts.

Staff Supervision and Coordination

• Supervise program managers while providing coaching and mentorship for effective delivery of objectives.
• Conduct performance appraisals for program managers as per organizational timelines.
• Collaborate with HR on recruitment processes for new staff positions within the programs department.

Qualifications & Skills

Education

• Bachelor’s degree in a relevant field (e.g., Development Studies, Sociology, Social Sciences).
• Master’s degree preferred.

Experience

• At least 5 years of professional experience in humanitarian or development sectors.
• Minimum 3 years in a supervisory role.
• Proven experience in program strategy development, proposal writing, reporting, and institutional donor fundraising.

Technical & Behavioral Skills

• Strong understanding of humanitarian/development programming fundamentals (e.g., theories of change, M&E).
• Experience managing grant funding with excellent knowledge of donor programming requirements.
• Leadership skills to inspire teams while delegating effectively.
• Proficiency in MS Office Suite.
• Exceptional communication skills (verbal and written) in English.
• Ability to work under pressure in multicultural environments.

Attributes

• High level of empathy, discretion, cultural sensitivity, integrity, and results orientation.
• Strong commitment to human rights and refugee protection principles.

Company Culture

At RefuSHE, we foster an inclusive environment that values diversity. Our team is dedicated to creating meaningful change while upholding our core values—integrity, compassion, innovation, collaboration, accountability, and respect. Joining RefuSHE means becoming part of a supportive community committed to empowering refugee girls through transformative programs.

How to Apply

Qualified candidates are encouraged to submit their resume and cover letter indicating salary expectations via email to hr@refushe.org. Please include “Programs Manager” in the subject line. Applications must be received by 27th December 2024.

Equal Opportunity Employer Statement

We are an equal opportunity employer committed to attracting diverse talent from all backgrounds. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, or any other protected characteristic. Only shortlisted candidates will be contacted.

Additional Information

For more similar job opportunities at RefuSHE or other organizations across Kenya, visit Kenyan Job Finder. For more about RefuSHE’s mission and programs, explore our official website.