Multiple Vacancies at Kilimall Kenya – Video Editor, Account Manager, Seller Service, Supplier Development Officer – 2025

Multiple Vacancies at Kilimall Kenya – Video Editor, Account Manager, Seller Service, Supplier Development Officer – 2025

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ESSENTIAL JOB DETAILS

• Positions Available:

  1. Video Editor

  2. Home and Kitchen Account Manager

  3. Seller Service

  4. Supplier Development Officer

• Location: Kenya (Nairobi-based with flexible/remote aspects depending on the role)

• Type of Job: Full-Time, Permanent Positions

• Job Category: E-Commerce, Digital Media, Sales & Marketing, Customer Service, Supply Chain

• Application Deadline: 31st March 2025

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INTRODUCTION

Are you ready to take your career to the next level in Kenya’s booming e-commerce sector? Kilimall, Kenya’s leading online marketplace, is expanding its team with exciting opportunities across multiple departments. Whether you are a creative video editor, a results-driven account manager, an experienced seller service specialist, or a strategic supplier development officer, Kilimall offers dynamic, fast-paced roles designed for ambitious professionals eager to make a real impact.

Join Kilimall’s innovative workforce today and play a key role in shaping the future of e-commerce in Kenya and beyond.

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ABOUT KILIMALL

Kilimall Kenya is a pioneering e-commerce platform renowned for offering a wide range of products, including electronics, fashion, beauty, home essentials, and more. Established to simplify shopping experiences for Kenyan consumers, Kilimall bridges the gap between local and international sellers while providing customers with affordable, quality products.

With a customer-centric approach, reliable delivery systems, and strong technological infrastructure, Kilimall continues to set the pace in Kenya’s e-commerce industry, creating opportunities for sellers and empowering customers alike.

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VACANCY 1: VIDEO EDITOR

Key Responsibilities

• Edit Engaging Short Videos: Utilize advanced video editing software like Adobe Premiere Pro, Final Cut Pro, or equivalent to craft visually dynamic TikTok videos ranging between 15-60 seconds.

• Conceptualize Creative Content: Collaborate with the creative team to brainstorm and ideate captivating video content aligned with brand identity and target audience.

• Monitor TikTok Trends: Stay updated on emerging TikTok trends and viral content formats to maintain relevance and freshness.

• Optimize Video Content: Apply TikTok algorithm knowledge to boost engagement (likes, shares, comments) and overall video visibility.

• Community Management: Manage Kilimall’s TikTok account (300,000+ followers), including posting at least three videos daily, replying to comments, and engaging with followers.

• Cross-Department Collaboration: Work closely with content creators, social media managers, and marketing teams to refine content strategy.

Qualifications & Skills

• Minimum 2 years’ experience in video editing, specifically for TikTok or short-form content.

• Proficiency in Adobe Premiere Pro, Final Cut Pro, or equivalent software.

• In-depth knowledge of TikTok platform features, content trends, and optimization techniques.

• Strong communication skills, attention to detail, and ability to meet tight deadlines.

• A solid portfolio of previous short-form video editing work is essential.

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VACANCY 2: HOME AND KITCHEN ACCOUNT MANAGER

Key Responsibilities

• Increase Sales: Boost the performance and sales of local sellers within the Home & Kitchen category.

• Relationship Management: Foster strong business relationships with sellers, ensuring open communication and smooth collaboration.

• Due Diligence: Conduct background checks and onboarding procedures for Home & Kitchen sellers.

• Fulfillment & Inventory Oversight: Monitor seller inventory levels and fulfillment processes to ensure product availability.

• Campaign Preparation: Coordinate price negotiations, promotional activities, and marketing initiatives for category sellers.

• Performance Analysis: Track seller sales performance and identify growth opportunities.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, or any relevant field.

• Strong product knowledge and familiarity with the e-commerce industry.

• Excellent negotiation, analytical, and organizational skills.

• Proven ability to manage relationships and drive sales under pressure.

• Strong communication (both written and verbal) and problem-solving abilities.

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VACANCY 3: SELLER SERVICE SPECIALIST

Key Responsibilities

• Seller Support: Provide consultative support and resolution services to sellers.

• Policy Compliance: Communicate policies and manage compliance standards among sellers.

• Dispute Resolution: Address complaints, handle conflicts, and resolve disputes in a timely, professional manner.

• Sales Optimization: Develop optimization strategies to boost seller sales and platform satisfaction.

• Cross-Department Collaboration: Work closely with different teams to ensure smooth seller experiences.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Operations, Marketing, or relevant field.

• Prior experience in customer service, seller support, or operations is preferred.

• Proficiency in Excel, Word, and basic data analysis.

• Strong problem-solving, communication, and interpersonal skills.

• Ability to work effectively under pressure and in a fast-paced environment.

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VACANCY 4: SUPPLIER DEVELOPMENT OFFICER

Key Responsibilities

• Manage Top Brands & Suppliers: Develop relationships with key brands and suppliers, ensuring alignment with Kilimall’s business objectives.

• Sourcing & Cost Initiatives: Drive sourcing strategies, negotiate pricing, and manage cost-saving initiatives.

• Stakeholder Management: Foster long-term, mutually beneficial relationships with suppliers.

• Market Research: Conduct research to identify new supplier opportunities and product trends.

• Proposal Preparation: Prepare vendor proposals, negotiate pricing, and support campaign planning.

• Collaboration: Liaise with internal teams and external suppliers to ensure seamless processes.

Qualifications & Skills

• Minimum Bachelor’s degree in Procurement, Business, or related fields.

• Experience in purchasing, resource development, or supplier/vendor management preferred.

• Strong negotiation, relationship management, and analytical skills.

• Entrepreneurial mindset with the ability to work independently and deliver results.

• Outstanding communication, stakeholder engagement, and data analysis proficiency.

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COMPANY CULTURE AND VALUES

At Kilimall, we value a performance-driven, innovative, and inclusive culture. Employees are empowered to thrive in a collaborative environment where creativity, accountability, and continuous learning are core pillars. Our team is focused on delivering exceptional customer and seller experiences, and we welcome individuals who embody integrity, agility, and a passion for excellence.

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HOW TO APPLY

If you meet the qualifications and are excited to join Kilimall Kenya’s dynamic team, we encourage you to apply today!

Submit your CV and a detailed cover letter to:

recruitment@kilimall.com

IMPORTANT:
Clearly state the position you are applying for in the subject line.

Include:

• Updated CV

• Convincing Cover Letter

• Your current and expected remuneration

• For Video Editor applicants, attach a link/portfolio of past video projects.

Application Deadline: 31st March 2025

Due to high application volumes, only shortlisted candidates will be contacted.

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