Information Communication Technology (ICT) Intern – Nairobi – 2025

Information Communication Technology (ICT) Intern – Nairobi – 2025

• Position: Information Communication Technology (ICT) Intern
• Location: Nairobi, Kenya
• Type of Job: Internship
• Number of Posts: 1
• Job Category: Information Technology
• Salary: Not specified
• Reporting to: System Administrator
• Application Deadline: Tuesday, February 18, 2025

Introduction

We are seeking a motivated and self-driven Information Technology (IT) Intern to join our ICT team. This internship offers a unique opportunity to gain hands-on experience in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will enhance their troubleshooting skills, assist in implementing new technologies, and support our staff in a dynamic work environment.

About Kenya Power Pension Fund (KPPF)

Kenya Power Pension Fund (KPPF) is a leading occupational pension scheme established in 1970 to provide retirement and other benefits to the permanent and pensionable employees of Kenya Power and its associated companies, including Kenya Electricity Transmission Co. Ltd and the Nuclear Power and Energy Agency. Our mission is to deliver comprehensive retirement benefits and ensure the financial well-being of our members and their beneficiaries. With a commitment to excellence, KPPF manages substantial assets and investments, contributing significantly to the economic development of Kenya.

Key Responsibilities

• Technical Support: Provide technical assistance to staff and customers on hardware and software-related issues.
• Help Desk Management: Assist with help desk calls, scheduling, and ticket management to ensure timely resolution of user requests.
• System Installation and Configuration: Install, configure, and troubleshoot computer systems, hardware, and software applications.
• Asset Management: Follow established procedures for computer maintenance and management of ICT assets.
• System Monitoring: Monitor system performance and troubleshoot any issues to maintain optimal functionality.
• Data Backup: Perform system backups and maintain accurate records to ensure data integrity and availability.
• User Training: Provide training and support to staff on the use of computer systems and software applications.
• Technical Research: Research and recommend solutions for technical problems to enhance system efficiency.
• Remote Support: Use remote tools for maintenance and support of ICT systems.
• Additional Duties: Undertake any other relevant duties or responsibilities assigned by the Head of Section.

Qualifications and Skills

• Educational Background: Applicants must have graduated with a Bachelor’s degree in Information Communication Technology (ICT) or a related field.
• Communication Skills: Strong communication and customer service skills are essential.
• Team Collaboration: Ability to work effectively as a team player with good inter-relationship skills.
• Interpersonal Skills: Interpersonal and cross-cultural skills to interact with diverse teams.
• Innovation: Creativity and innovation skills to contribute to continuous improvement.
• Problem-Solving: Critical thinking and problem-solving abilities to address technical challenges.
• Time Management: Good time management skills to handle multiple tasks efficiently.
• Adaptability: Ability to learn quickly and adapt to changing technology environments.

Company Culture and Values

At KPPF, we foster a culture of integrity, professionalism, and inclusivity. Our mission is to provide secure and sustainable retirement benefits through prudent fund management and member-focused services. We value innovation, teamwork, and a commitment to excellence, ensuring that our members’ interests are at the forefront of everything we do. Our work environment encourages continuous learning and development, providing employees with opportunities to grow both personally and professionally.

Apply Now for Information Communication Technology (ICT) Intern

If you are passionate about technology and eager to develop your skills in a supportive environment, we invite you to apply for the Information Communication Technology (ICT) Intern position. To apply, please visit our official application portal and submit your application by Tuesday, February 18, 2025. For more information about KPPF and other career opportunities, visit our careers page.

We are an equal opportunity employer committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.

For additional job opportunities, explore our current openings.

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