Housekeeping Supervisor – Nairobi, Kenya – 2025

Job Title: Housekeeping Supervisor – Nairobi, Kenya – 2025

Position Details:

• Position: Housekeeping Supervisor
• Location: Nairobi, Kenya
• Type of Job: Full-Time
• Job Category: Hospitality & Hotel Management
• Salary: Competitive (Based on Experience)
• Reporting to: Hotel Manager
• Application Deadline: Open Until Filled

Introduction: Join a dynamic team in Nairobi as a Housekeeping Supervisor, where you will play a pivotal role in maintaining world-class standards of cleanliness and customer satisfaction. This is an exceptional opportunity to advance your career in hospitality while working in a collaborative and growth-focused environment. Whether you’re passionate about leading teams, upholding high standards, or ensuring memorable guest experiences, this role offers a platform to make a significant impact.

About Us: Fahari Gardens Hotel, located in the serene outskirts of Nairobi, is a renowned hospitality destination committed to delivering unparalleled guest experiences. With a focus on luxury, comfort, and excellent service, Fahari Gardens Hotel has earned its reputation as a leader in Kenya’s hospitality industry. From exquisite dining options to modern facilities, we create an environment where both guests and staff thrive. Visit our official homepage for more insights into our vision and services.

Key Responsibilities: As the Housekeeping Supervisor, you will:

• Supervise Daily Operations: Ensure all housekeeping activities are executed efficiently to maintain cleanliness and organization throughout the facility.
• Team Leadership: Train, motivate, and guide the housekeeping team to deliver exceptional service.
• Quality Assurance: Conduct routine inspections to ensure adherence to cleaning standards, safety protocols, and hotel policies.
• Inventory Management: Monitor and manage housekeeping supplies, ensuring stock levels are maintained.
• Guest Satisfaction: Respond promptly to guest inquiries and complaints, addressing concerns professionally and effectively.
• Compliance: Enforce compliance with safety, hygiene, and sanitation standards as per local regulations.
• Record Keeping: Maintain accurate records of cleaning schedules, equipment maintenance, and staff performance reviews.

Qualifications and Skills: To excel in this role, you should possess the following:

• Experience: Proven experience in housekeeping or a related field, preferably within a hotel or hospitality setting.
• Leadership Skills: Strong ability to lead and manage a diverse team while fostering a positive and productive work environment.
• Attention to Detail: Exceptional focus on details to ensure high standards of cleanliness and orderliness.
• Communication Skills: Effective written and verbal communication skills for team coordination and guest interactions.
• Problem-Solving Abilities: Demonstrated capability to handle challenges professionally and efficiently.
• Education: High school diploma or equivalent; certifications in hospitality or housekeeping management are an added advantage.

Company Culture and Values: Fahari Gardens Hotel prides itself on fostering a supportive and inclusive culture that promotes growth, innovation, and teamwork. We are dedicated to:

• Delivering outstanding customer service.
• Encouraging professional development through training and mentorship.
• Upholding sustainability and community engagement in our operations.
• Recognizing and rewarding exceptional performance.

Apply Now for Housekeeping Supervisor: Ready to take the next step in your hospitality career? Submit your application today by sending your resume to hr@faharigardenshotel.co.ke. Only shortlisted candidates will be contacted.

For more similar opportunities, explore our curated list of openings on Kenyan Job Finder. Don’t miss your chance to advance your career in the vibrant Kenyan hospitality industry.

Compliance Statement: We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.