Front Office Manager (FOM) & Food & Beverage Manager (F&B Manager) – Westlands, Nairobi – 2025

2 Hopitality Jobs: Front Office Manager (FOM) & Food & Beverage Manager (F&B Manager) – Westlands, Nairobi – 2025

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Job Details

• Position: Front Office Manager (FOM) & Food & Beverage Manager (F&B Manager)
• Location: Westlands, Nairobi
• Type of Job: Full-time
• Job Category: Hospitality Management
• Salary: Negotiable with Expat Benefits
• Reporting to: General Manager
• Application Deadline: Rolling Basis (Apply Immediately)

Introduction

Are you a seasoned hospitality professional with a passion for delivering exceptional service? Are you ready to take the next step in your career by joining a globally renowned brand? Golden Tulip Hotels is seeking dynamic individuals to join their team as Front Office Manager and Food & Beverage Manager in Westlands, Nairobi. This is your chance to thrive in a world-class environment that values excellence, innovation, and international expertise. Both positions require immediate joining.

About Golden Tulip Hotels

Golden Tulip Hotels, part of the Louvre Hotels Group, is a leading global hospitality brand that operates a chain of luxurious 4-star and 5-star hotels. With a strong presence in Africa, Asia, Europe, and the Middle East, Golden Tulip is committed to providing exceptional experiences through innovation, cultural enrichment, and sustainability. The company’s mission is to create memorable guest experiences that reflect the local culture while maintaining international standards of excellence.

Visit the Golden Tulip Westlands Nairobi Homepage to learn more about their services, values, and exciting opportunities.

Available Positions

1. Front Office Manager (FOM)

Requirements:

• Experience: Minimum 3 years in 4-star or 5-star hotels.
• Role Fit: Assistant Front Office Managers (AFOM) managing properties with 250+ rooms are encouraged to apply.
• Skills: Proficiency in Opera PMS is mandatory.
• Market Knowledge: Familiarity with the African market is a significant advantage.
• Branded Experience: Background in branded hotels is preferred.

2. Food & Beverage Manager (F&B Manager)

Requirements:

• Experience: Minimum 4 years in 4-star or 5-star hotels.
• Role Fit: Assistant F&B Managers (AF&B) managing 4+ restaurants and bars with banqueting/conferencing facilities for 1,000+ pax are welcome to apply.
• Skills: Strong organizational and operational capabilities.
• Market Knowledge: Familiarity with the African market is advantageous.
• Branded Experience: Experience in branded hotels is a plus.

Common Requirements for Both Positions:

• International Experience: Mandatory for both roles.
• Language Proficiency: Fluency in English (oral and written) is essential.
• Age Range: 35–45 years.
• Gender: Male candidates preferred.
• Availability: Immediate joining required.

Key Responsibilities

Front Office Manager (FOM)

• Oversee daily front office operations to ensure seamless guest experiences.
• Manage a team of front desk staff and develop training programs to enhance service standards.
• Ensure compliance with brand guidelines and operational protocols.
• Handle guest complaints and resolve issues promptly.
• Monitor and optimize room reservations, occupancy rates, and guest feedback.
• Collaborate with other departments to maintain a high level of guest satisfaction.

Food & Beverage Manager (F&B Manager)

• Lead the operations of multiple restaurants, bars, and banqueting/conferencing facilities.
• Develop and implement innovative F&B strategies to enhance guest satisfaction and profitability.
• Supervise menu planning, cost control, and inventory management.
• Coordinate with the kitchen team to ensure the quality and presentation of dishes.
• Ensure compliance with health and safety standards.
• Organize and oversee events, ensuring all requirements are met seamlessly.

Qualifications and Skills

• Strong leadership and team management capabilities.
• Expertise in hospitality management systems, particularly Opera PMS (for FOM).
• Solid understanding of budgeting, cost control, and financial analysis.
• Excellent communication and interpersonal skills.
• Proven ability to handle high-pressure environments and adapt to diverse cultural settings.

Company Culture and Values

At Golden Tulip Hotels, we believe in fostering a culture of excellence, innovation, and diversity. Our team is driven by a passion for creating unforgettable guest experiences while maintaining the highest standards of professionalism. We are committed to sustainability, community engagement, and professional development, offering employees opportunities to grow within a supportive and inclusive environment.

Apply Now for Front Office Manager (FOM) or Food & Beverage Manager (F&B Manager)

How to Apply:

Send your updated CV to:

• Email: hr@goldentulipwestlandsnairobi.com
• CC: HR.Gtaf@louvre-hotels.com

Use the subject line: Application for [Position Name]

Application Deadline:

Applications will be reviewed on a rolling basis, so don’t delay—apply today!

Explore More Opportunities

Looking for similar roles? Visit our Hospitality Job Listings for more exciting opportunities.

Equal Opportunity Employer Statement

Golden Tulip Hotels is an equal opportunity employer and is committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.

Join Golden Tulip Hotels today and be part of a globally recognized team that sets the standard for hospitality excellence!