Product Lead, Cash Delivery Platform – Nairobi | NGO Jobs in Kenya 2025

Essential Job Details

• Position Title: Product Lead, Cash Delivery Platform
• Location: Nairobi (Kenya–based remote acceptable; must overlap East-Africa time zone by ≥ 3 hours)
• Employment Type: Full-time, Director / Senior-Director level
• Number of Vacancies: 1
• Reference No.: GD/TECH/PL-CDP/2025
• Salary: Competitive NGO executive package + annual bonus
• Category/Department: Technology / Product Management – NGO jobs in Kenya leadership track
• Reporting To: Vice President – Technology
• Travel Requirement: Up to one 1-to-2-week field visit per quarter
• Application Deadline: Priority review of applications received by 1 July 2025

Introduction

NGO jobs in Kenya continue to evolve at break-neck speed, and this senior-level opportunity places you squarely at the center of that transformation. In a landscape where direct digital transfers are redefining humanitarian assistance, leading the architecture of a high-volume cash-delivery platform is among the most forward-looking NGO jobs in Kenya available. As Product Lead, you will invent systems that can 10× program velocity, tighten fraud controls, and elevate recipient dignity—precisely the kind of mandate seasoned professionals seek when scanning high-impact NGO jobs in Kenya. If you excel at bringing clarity from complexity, thrive on global collaboration, and relish shipping zero-to-one technology that reaches millions, this mission-critical role could power the next chapter of your career and of Kenya’s social-impact tech ecosystem.

About GiveDirectly

GiveDirectly is a trail-blazing international NGO that sends unrestricted cash grants directly to people living in extreme poverty. Since 2011, GD has raised $1 billion + and delivered digital transfers to 1.5 million + recipients across 15 countries—evidence that scalable technology can amplify aid more efficiently than traditional models. Widely profiled in The Economist, The New York Times, and Foreign Affairs, GD pairs rigorous research with cutting-edge software to redefine what NGO jobs in Kenya can look like: agile, data-driven, and ruthlessly recipient-first. Our 800-member team spans 21 nations and 69 languages, anchored by a candid, non-hierarchical culture where bold ideas trump titles.

Key Responsibilities

• Shape Product Vision – Craft a bold, five-year vision for a modular cash-delivery platform that will underpin high-impact NGO jobs in Kenya programs worldwide.
• Own the Strategic Roadmap – Translate that vision into quarterly OKRs spanning survey tooling, eligibility/KYC, fraud analytics, mobile-money payment rails, and case-management workflows.
• Lead Discovery & Design – Conduct deep-dive user research with field officers, engineers, and recipients to capture pain points unique to NGO jobs in Kenya and broader East-African contexts.
• Define Robust Abstractions – Partner with senior engineers to draw crisp platform boundaries, write technical specifications, and vet architectural trade-offs for scalability and security.
• Prioritize Ruthlessly – Balance program urgency, technical debt, and future flexibility, ensuring every shilling donated drives maximal recipient value.
• Drive Execution – Guide sprint planning, unblock cross-functional teams, and guarantee reliable end-to-end cash transfers—even in low-bandwidth Kenyan counties.
• Institute Data-Driven Metrics – Establish KPIs (enrollment-to-payout cycle-time, fraud-case resolution rate, Net Promoter Score) that keep every NGO jobs in Kenya stakeholder focused on outcomes.
• Champion Security & Compliance – Embed best-practice KYC/AML standards and GDPR-aligned data-protection from day one.
• Mentor Rising Talent – Coach associate PMs and UX researchers within GD’s growing cohort of tech-centric NGO jobs in Kenya.
• Represent the Platform – Serve as GD’s public voice at donor demos and product showcases, positioning the organization as a technological vanguard among NGO jobs in Kenya.

Qualifications and Skills

• Experience: 8 + years leading zero-to-one product builds that move money or sensitive data at scale.
• Technical Fluency: Comfort dissecting APIs, micro-services, data-model trade-offs, and queueing systems—a must for complex NGO jobs in Kenya.
• User Empathy: Demonstrated knack for designing intuitive interfaces for non-technical users—field officers, enumerators, or recipients with limited digital literacy.
• Analytical Rigor: Proficiency with SQL or BI tools to interrogate product data and fuel iterative hypotheses.
• Leadership in Ambiguity: Proven ability to create clarity amid chaotic humanitarian contexts—hallmark of senior-tier NGO jobs in Kenya.
• Inclusive Collaboration: Strength in aligning donors, country directors, and frontline staff around a shared product vision.
• Values Alignment: Authentic commitment to GD’s ethos of direct aid, radical transparency, and recipient-first decisions.
• Bonus: Hands-on experience with MPesa, Airtel Money, or other mobile-money ecosystems critical to many NGO jobs in Kenya.

Company Culture and Values

GD’s culture is intentionally candid, analytical, and non-hierarchical. Staff embrace radical ownership, surfacing dissent early and running rapid experiments—traits that set the gold standard for high-performance NGO jobs in Kenya. Diversity, equity, and inclusion shape hiring, advancement, and program design. Team members enjoy professional-development stipends, global trust-based remote work, and psychological-safety mechanisms such as anonymous pulse surveys. If you crave a meritocracy where facts beat politics and impact trumps vanity metrics, GD offers one of the most energizing NGO jobs in Kenya.

How to Apply

Apply now for the Product Lead, Cash Delivery Platform position and accelerate the future of tech-enabled giving.

1. Compile the following in PDF:
   • Tailored CV spotlighting zero-to-one product victories
   • One-page cover letter outlining your vision for scaling cash transfers in NGO jobs in Kenya
   • List of three professional references
2. Submit your documents via GiveDirectly’s Greenhouse application portal.
3. Use the email subject “Product Lead – Cash Delivery Platform”.
4. Applications received by 1 July 2025 receive priority; the role remains open until filled.

GiveDirectly is an equal-opportunity employer with a zero-tolerance policy for exploitation or harassment. Only shortlisted candidates will be contacted.

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TAGS: ngo jobs in kenya, product lead jobs in kenya, cash delivery platform jobs, tech product management kenya, give directly jobs

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