Full Time
Nairobi, Kenya
Posted 2 weeks ago

Transnep Insurance Brokers Limited

Receptionist at Transnep Insurance Brokers Limited – Nairobi, Kenya 2025

ESSENTIAL JOB DETAILS

Position: Receptionist
Location: Nairobi, Kenya
Type of Job: Full-Time
Job Category: Customer Service Jobs in Kenya
Application Deadline: 5th March 2025

INTRODUCTION

A rewarding career opportunity awaits individuals with strong communication skills and a passion for customer service. The role of a Receptionist at Transnep Insurance Brokers Limited offers a dynamic and engaging work environment where professionalism and client interaction play a vital role in daily operations. If you thrive in an administrative setting, excel in organization, and have a keen eye for detail, this position is an excellent step towards career growth in the insurance sector.

ABOUT TRANSNEP INSURANCE BROKERS LIMITED

Transnep Insurance Brokers Limited is a well-established, privately owned Kenyan company that has been a trusted provider of insurance brokerage services since 2005. With over a decade of experience, the company has built a strong reputation for delivering tailored insurance solutions to businesses and individuals. Our expertise in risk management and customer-centric approach ensures that our clients receive professional service, innovative products, and comprehensive insurance coverage. Join our team and be part of an organization dedicated to providing financial security and peace of mind to its clients.

KEY RESPONSIBILITIES

Front Desk Management: Provide a welcoming and professional atmosphere for clients and visitors. Answer phone calls, manage inquiries, and ensure efficient communication at the front desk.
Client and Visitor Assistance: Greet clients and visitors, guide them to the appropriate departments or personnel, and coordinate scheduled appointments and meetings effectively.
Administrative Support: Assist in general office administration, including filing, managing office supplies, data entry, and preparing documents for brokers and agents.
Scheduling and Coordination: Manage calendars, organize meetings, and ensure that all appointments and consultations are effectively coordinated for insurance brokers and agents.
Liaison and Communication: Act as a key point of contact between clients, brokers, and other departments, ensuring clear and timely communication while addressing client needs and requests promptly.
Customer Service Excellence: Deliver exceptional customer service by addressing client concerns or questions, ensuring a positive and professional experience for all visitors and customers.

QUALIFICATIONS AND SKILLS

Minimum Education: Form Four certificate
Technical Skills: Proficiency in computer applications
Age Requirement: Candidates must be below 25 years old
Preferred Qualification: A diploma in secretarial studies will be considered an added advantage
Communication Skills: Strong verbal and written communication skills to interact professionally with clients, brokers, and staff
Interpersonal Abilities: Friendly and customer-oriented demeanor, capable of handling inquiries efficiently
Organizational Skills: Ability to multitask, prioritize assignments, and manage office activities effectively
Professionalism: Maintain a courteous and professional image at all times

COMPANY CULTURE AND VALUES

At Transnep Insurance Brokers Limited, we foster a culture of integrity, professionalism, and client satisfaction. Our core values include:

Customer-Centric Approach: We are dedicated to providing exceptional service that exceeds client expectations.
Integrity and Trust: We uphold the highest ethical standards in all our business dealings.
Continuous Growth: We encourage learning and development to support career advancement.
Collaboration and Teamwork: We believe in a cooperative work environment that promotes success and innovation.

HOW TO APPLY

Qualified candidates who meet the above qualifications are encouraged to submit their applications via email. To apply, send your CV and a cover letter to info@transnepinsurance.com by 5th March 2025. Early applications are encouraged as the recruitment process may close once a suitable candidate is identified.

ADDITIONAL ENGAGEMENT

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By applying for this role, you take the first step towards joining a reputable insurance brokerage firm that values professionalism, efficiency, and customer service excellence. Don’t miss this opportunity—apply tod

To apply for this job email your details to info@transnepinsurance.com

By The Kenyan Job Finder Team