Multiple Job Vacancies at GEA Kenya – Nairobi, Mombasa, Machakos, Kitui, Meru & More | Apply by 30th April 2025

Multiple Job Vacancies at GEA Kenya – Nairobi, Mombasa, Machakos, Kitui, Meru & More | Apply by 30th April 2025

ESSENTIAL JOB DETAILS

• Positions Available:

1. Telesales Representatives
2. Safaricom Care Desk Representatives
3. Direct Sales Agents (DSAs – Airtime Sales)
4. Sales Supervisors
5. Shop Assistants
6. Hotel Sales Persons
7. Accounts Assistants

• Work Locations: Nairobi, Mombasa, Machakos, Kitui, Wote, Tala, Matuu, Chuka, Meru

• Type of Job: Full-Time

• Industries: Telecommunications, Hospitality, FMCG, Retail, Accounting

• Application Deadline: 30th April 2025

• Application Method: Email resume

• Application Notes: Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.

INTRODUCTION

GEA Kenya is excited to announce multiple full-time job opportunities across various regions and industries in Kenya. Whether you’re passionate about customer engagement, skilled in accounting, or experienced in the hospitality or retail sectors, we have a position tailored for your professional growth.

With a reputation for innovation, agility, and customer-first service delivery, GEA Kenya is seeking vibrant, talented individuals who are ready to make a difference. The company’s diverse job openings offer exciting prospects for both early-career professionals and seasoned experts.

This recruitment campaign is not just about filling roles—it’s about building a robust, energetic team dedicated to excellence. Our ideal candidates are adaptable, motivated, and aligned with our commitment to integrity, performance, and service delivery in Kenya’s rapidly evolving economic landscape.

If you’re looking for job opportunities in Nairobi, sales jobs in Kenya, or Safaricom care desk jobs, read on and apply now.

ABOUT GEA KENYA

GEA Kenya is a fast-growing enterprise that operates at the intersection of telecommunications, sales distribution, and business support services. With a strong focus on grassroots outreach, GEA has a solid footprint across major and rural towns in Kenya—offering tailored solutions to clients in retail, hospitality, and telco distribution.

GEA is driven by a mission to empower communities by connecting people with value-driven services and opportunities. Our operations are structured to be efficient, scalable, and community-anchored.

We believe in a culture of excellence, collaboration, and career development. By joining GEA, you’re not only contributing to a vibrant workforce but also stepping into a progressive environment where initiative, innovation, and customer satisfaction are rewarded.

AVAILABLE VACANCIES AND JOB DESCRIPTIONS

Vacancy 1: Telesales Representatives – Nairobi

As a Telesales Representative, you will be responsible for reaching out to potential customers by phone, promoting GEA’s products and services, and closing sales.

Key Responsibilities:

• Make outbound calls to leads and prospects from provided databases

• Promote products and services clearly and persuasively

• Answer customer questions and resolve objections in real time

• Record customer interactions and update CRM systems

• Achieve daily and weekly call targets

Requirements:

• Diploma or Certificate in Sales, Marketing, or a related field

• Prior experience in telesales or call center environments preferred

• Excellent communication and negotiation skills

• Energetic, confident, and persistent

• Fluent in English and Swahili

Vacancy 2: Safaricom Care Desk Representatives – Nairobi & Other Urban Areas

This role is ideal for individuals trained in Safaricom Care Desk operations. You’ll be the first point of contact for Safaricom customers, resolving service-related queries efficiently.

Key Responsibilities:

• Handle customer complaints, SIM registration, and M-PESA support

• Execute SIM swaps, airtime loading, and PUK retrieval

• Escalate unresolved issues to backend support

• Educate customers on products, services, and device usage

• Maintain accurate service records

Requirements:

• Completed official Safaricom Care Desk training

• Certificate or Diploma in ICT, Business, or related field

• Excellent people skills

• Familiarity with Safaricom platforms and SIM tools

• Experience in a customer-facing telco role is a strong advantage

Vacancy 3: Direct Sales Agents (DSAs – Airtime Sales) – Wote, Tala, Matuu, Chuka, Meru

We’re seeking agile, self-driven individuals who can sell airtime and ride motorbikes to serve customers in assigned towns.

Key Responsibilities:

• Sell airtime to customers in assigned zones

• Maintain accurate records of sales and collections

• Build long-term relationships with clients and vendors

• Report daily on sales, stock, and market activity

• Ride company-provided or personal motorbikes to expand customer base

Requirements:

• Must know how to ride a motorbike with valid license (Class F/G)

• Background in sales, preferably in telco or FMCG

• Certificate in Sales, Marketing, or related field

• Familiarity with local towns/markets is essential

• High integrity and ability to handle cash and inventory responsibly

Vacancy 4: Sales Supervisors – Nairobi & Other Urban Zones

We are hiring experienced sales supervisors with backgrounds in the FMCG or phone distribution industry.

Key Responsibilities:

• Manage a team of sales representatives (telesales, DSAs, shop assistants)

• Set sales targets and track performance

• Monitor inventory levels and coordinate distribution

• Conduct field visits and market activation campaigns

• Analyze sales trends and recommend growth strategies

Requirements:

• At least 2 years’ experience supervising sales teams

• Knowledge of mobile phone market or FMCG distribution

• Strong organizational and leadership skills

• Diploma or Degree in Sales, Marketing, or Business

• Proficient in reporting and data analysis tools

Vacancy 5: Shop Assistants – Nairobi, Machakos, Mombasa

As a Shop Assistant, you will support walk-in clients and ensure smooth daily operations at our retail locations.

Key Responsibilities:

• Welcome and attend to customers at the store

• Guide clients on products, services, and promotions

• Replenish shelves and maintain visual merchandising standards

• Handle stock reconciliation and petty cash

• Maintain cleanliness and compliance with shop policies

Requirements:

• KCSE minimum; Certificate/Diploma in Sales or Customer Service an advantage

• At least 1 year of experience in retail or shop assistant roles

• Good interpersonal and presentation skills

• Trustworthy and punctual

• Must be flexible to work weekends and public holidays

Vacancy 6: Hotel Sales Person – Kitui & Nairobi

We’re hiring individuals with hospitality sales experience to help expand our hospitality-focused client base in urban and peri-urban markets.

Key Responsibilities:

• Approach hotels, lodges, and restaurants to pitch products

• Present tailored proposals and close deals

• Follow up on leads and manage accounts

• Work with procurement and logistics teams to ensure timely delivery

• Represent the company in hospitality expos and networking events

Requirements:

• Hospitality or Hotel Management background

• Previous B2B sales experience in the hospitality sector

• Knowledge of hotels in Kitui and Nairobi is a plus

• Excellent client relationship and communication skills

• Valid driving license is an added advantage

Vacancy 7: Account Assistants – Nairobi

GEA is looking for organized and detail-oriented Accounts Assistants to support financial functions including reconciliations, cash tracking, and reporting.

Key Responsibilities:

• Assist in daily bookkeeping and transaction postings

• Prepare payment vouchers and petty cash reports

• Support monthly bank reconciliations

• File statutory returns and support audit preparations

• Handle internal purchase requests and expense tracking

Requirements:

• Diploma in Accounting, Finance, or CPA Part II minimum

• Minimum of 1 year working in a busy finance environment

• Proficient in Excel and accounting software (e.g., QuickBooks, Sage)

• Attention to detail and ability to meet deadlines

• Excellent ethics and discretion with financial data

COMPANY CULTURE AND VALUES

GEA Kenya is guided by a strong work ethic centered on efficiency, accountability, and innovation. The company provides equal employment opportunities, promotes inclusivity, and is passionate about upskilling young professionals across Kenya.

From head office staff to frontline agents, everyone plays a role in building a customer-first brand. You will be part of a flat, non-bureaucratic team that values speed, results, and transparency. GEA also offers merit-based promotions, cross-departmental training, and exposure to diverse business functions.

If you’re looking to join a company where your ideas are heard, your results are noticed, and your growth is guaranteed—GEA is the place to be.

HOW TO APPLY

If you meet the qualifications for any of the roles listed above, we encourage you to apply today. Please send your updated resume (CV) to:

Email: hr@gea.co.ke
Subject Line: Indicate the role you’re applying for (e.g., “Telesales Representative”)
Deadline: 30th April 2025

Applications will be reviewed on a rolling basis, so early applications are encouraged. Only successful candidates will be contacted for interviews.

GEA Kenya is proud to be an equal opportunity employer. We are committed to diversity and especially encourage women, persons with disabilities, and youth to apply.

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