Key Accounts Representative – Kenya – 2024

Position: Key Accounts Representative

Location: Kenya
Type of Job: Full-Time
Job Category: FMCG Sales
Reporting To: National Sales Manager
Application Deadline: December 22, 2024

Introduction

HACO Industries, a renowned FMCG manufacturer, is seeking an experienced and dynamic Key Accounts Representative to join our team. As a leading supplier of top-quality personal and home care products in East Africa and the COMESA regions, we are proud of our Kenyan origins and commitment to enhancing everyday life for our customers. With products like MIADI, AMARA, SO-SOFT, SPARKLE, ACE, Haco pegs, and rulers, and as the sole licensed distributor of Palmer’s in Kenya, our company strives for excellence in meeting the needs of the African market.

This is an exciting opportunity to join a forward-thinking organization that values innovation, customer satisfaction, and professional growth. The successful candidate will play a pivotal role in ensuring that our products remain consistently available in key accounts, all while fostering and maintaining optimal customer relationships.

Key Responsibilities

As the Key Accounts Representative, your primary duties will include:

• Strategy Implementation: Execute set strategies to meet and exceed targets within the assigned portfolio.
• Product Listings: Ensure new products are listed, and codes are circulated across all branches.
• Order Management: Facilitate regular placement of orders by individual shops.
• Promotional Negotiations: Negotiate for promotions and extra displays to drive increased sales.
• Stock Monitoring: Track stock movement and shelf off-take using stock level cards.
• Sales Analysis: Utilize sales data to determine optimal shop quantities, avoiding overstocking.
• Merchandiser Training: Conduct regular training for merchandisers to keep them updated on products and company standards.
• Outlet Visits: Frequently visit outlets to negotiate for increased product space and supervise merchandisers.
• Promotion Oversight: Oversee the implementation of promotions and discounts within the allocated portfolio.
• Performance Reviews: Conduct regular review meetings with outlet managers to assess and improve performance trends.
• Issue Resolution: Address and resolve concerns raised by outlet managers promptly.
• Market Monitoring: Monitor competitor activities and emerging market trends to inform strategic adjustments.
• Additional Duties: Perform any other tasks assigned by the management.

Qualifications and Skills

To succeed in this role, you must meet the following qualifications and demonstrate the necessary skills:

Minimum Qualifications

• A Bachelor’s degree in Sales and Marketing.
• At least 4 years of experience in an FMCG environment, particularly in a key accounts role.

Essential Skills

• Proficiency in customer relationship management and business processes.
• Strong selling and communication skills.
• Advanced computer proficiency and analytical capabilities.
• Excellent interpersonal, coordination, and organizational skills.
• High attention to detail and a solution-oriented approach.
• Display professionalism, courtesy, and maturity in all interactions.
• Assertiveness and the ability to analyze situations effectively.

Company Culture and Values

At HACO Industries, we pride ourselves on our customer-centric philosophy, a commitment to excellence, and a team-oriented culture that fosters innovation and growth. We believe in empowering our employees through continuous learning, mentorship, and opportunities for advancement. Our mission is to deliver quality, innovation, and value to every household across Africa.

Apply Now for Key Accounts Representative

Ready to take your career to the next level? Apply now by following these steps:

1. Complete the pre-screening form available at the following link: https://forms.office.com/r/aN4bMeyadW
2. Send your application letter, academic and professional certificates, testimonials, and an up-to-date CV to jobs@haco.co.ke.

Make sure your application includes the following:

• Expected remuneration.
• Accurate and updated contact details.

Applications should reach us no later than December 22, 2024.

Equal Opportunity Statement:
We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.