Key Account Manager at Airtel Business Kenya – Nairobi 2025 | Corporate & Channel Sales

Key Account Manager at Airtel Business Kenya – Nairobi 2025 | Corporate & Channel Sales

Essential Job Details

• Position: Key Account Manager
• Location: Nairobi, Kenya
• Job Type: Full-Time
• Industry: Telecommunications, ICT, Corporate Sales
• Application Deadline: Rolling basis (Apply Early)

Introduction: Accelerate Your Sales Career with Airtel Kenya

Looking to take your corporate sales career to the next level? Airtel Business Kenya, part of the renowned Airtel Africa Group, is seeking an experienced and passionate Key Account Manager to drive business growth and deliver innovative communication solutions to our esteemed corporate clients.

Airtel Africa is a dynamic, fast-growing organization that thrives on innovation, diversity, and customer-first solutions. If you’re a results-driven professional with a flair for building key relationships and a desire to contribute to the success of one of Africa’s leading telecom brands, this is the perfect opportunity for you!

About Airtel Business Kenya

Airtel Business Kenya is a top-tier provider of telecommunications, ICT, and enterprise solutions, offering cutting-edge services to businesses, SMEs, and government institutions. We are part of Airtel Africa, a leading provider of telecommunications and mobile money services across 14 countries in Africa.

With our commitment to innovation, inclusivity, and operational excellence, we aim to empower communities and businesses by delivering tailored solutions that meet their evolving needs.

Key Responsibilities of the Key Account Manager Role

As a Key Account Manager, your primary goal will be to deliver outstanding sales performance, ensure client satisfaction, and grow Airtel’s corporate client base. Your responsibilities will include:

1. Sales Performance & Revenue Growth

• Meet and exceed assigned sales quotas within your account portfolio.
• Develop and execute effective account strategies to maximize revenue and product penetration.
• Lead solution-based selling, ensuring Airtel’s products and services meet clients’ unique business needs.

2. Account Relationship Management

• Build and maintain strong relationships with key stakeholders in the assigned accounts.
• Act as a customer advocate, ensuring Airtel solutions add value and resolve business challenges.
• Provide overall account strategy and management to drive client satisfaction and loyalty.

3. Channel Partner Acquisition & Management

• Identify, pitch, and onboard new channel partners to expand Airtel’s business reach.
• Manage and nurture relationships with channel partners to ensure mutual growth.
• Monitor partner performance and provide support to meet targets.

4. Sales Reporting & Documentation

• Maintain up-to-date records of account information, organizational charts, contracts, and pricing.
• Ensure accuracy in sales pipeline management, timely reporting, and data analysis.
• Prepare professional sales presentations, proposals, and regular sales reports.

5. Customer Satisfaction & Escalation Management

• Serve as the primary point of contact for all customer-related concerns, ensuring timely resolution.
• Collaborate with internal departments to address customer needs and ensure smooth service delivery.

Qualifications and Skills Required

Educational Qualifications:

• Bachelor’s Degree in Business, Economics, Sales & Marketing, ICT, or a related field.

Professional Experience:

• Minimum of 5 years’ experience in corporate sales, with a focus on key account management and channel partner recruitment.
• Prior experience in the Telecommunications, ICT, or Integrators industry is essential.
• Proven track record in managing and growing corporate client portfolios.

Technical & Soft Skills:

• Strong knowledge of GSM sales, telecommunications solutions, and corporate sales processes.
• Excellent presentation, negotiation, and communication skills.
• Proficiency in Excel and data analysis for informed decision-making.
• Effective relationship-building skills across all levels of client organizations.
• Strong problem-solving abilities with a customer-centric approach.
• Self-driven, proactive, and committed to exceeding targets.
• Experience managing multiple stakeholders and coordinating sales initiatives.

Why Join Airtel Kenya as a Key Account Manager?

At Airtel Kenya, you are not just an employee—you are a valued member of a winning team. Here’s what makes us unique:

• Career Advancement: Opportunities to grow across Airtel Africa’s vast network.
• Inclusive Culture: We are an equal opportunity employer, championing diversity and inclusivity.
• Innovative Environment: Work with cutting-edge technology and contribute to Africa’s digital transformation.
• Rewarding Work: Be part of a team that impacts millions of lives through innovative communication solutions.
• Dynamic Team: Join a passionate, energetic workforce that thrives on collaboration and excellence.

Company Culture and Values at Airtel Africa

We are guided by a culture of innovation, diversity, and integrity. Airtel Africa fosters an environment where:

• Passion and energy drive performance.
• Customer satisfaction is prioritized at all levels.
• Diversity is celebrated, ensuring equal opportunities for all.
• Employees are encouraged to lead, learn, and grow.

How to Apply for the Key Account Manager Role

Are you ready to join Airtel Kenya and elevate your career in corporate sales?

📧 Application Link: Apply Now for Key Account Manager at Airtel Kenya

Additional Engagement & Career Opportunities

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Final Call to Action: Shape Your Sales Career at Airtel Kenya!

This is your chance to join a high-performing team at one of Africa’s leading telecom giants. Apply today and become part of Airtel Kenya’s growth journey as a Key Account Manager.