KAREN COUNTRY CLUB

Human Resources Officer (Performance Management & Enabling) – Karen Country Club, Kenya

ESSENTIAL JOB DETAILS

Position: Human Resources Officer (Performance Management & Enabling)
Location: Karen Country Club, Kenya
Job Type: Full-Time
Industry: Hospitality & Club Management
Application Deadline: 18th March 2025
Reporting to: HR Manager
Experience Level: Mid-Senior Level
Salary: Competitive (Details provided upon application)

INTRODUCTION

Are you an experienced Human Resources professional with a passion for performance management, learning & development, and employee engagement? Do you have strong organizational and communication skills to foster a high-performance workplace culture? If so, this is your opportunity to join Karen Country Club, one of Kenya’s premier hospitality and recreational establishments.

As an HR Officer (Performance Management & Enabling), you will play a crucial role in enhancing employee productivity and engagement by coordinating performance management processes, training programs, and HR policy implementation. You will work closely with the HR Manager and Line Managers to ensure employees have the necessary support and resources to excel in their roles.

This position is ideal for HR professionals with at least four years of experience in performance management, learning & development (L&D), and employee engagement. If you meet these qualifications, we encourage you to apply and contribute to a dynamic and people-centric HR function.

ABOUT KAREN COUNTRY CLUB

Karen Country Club is one of Kenya’s most prestigious private members’ clubs, offering exceptional hospitality, sports, and leisure experiences. Established over a century ago, the club is renowned for its pristine golf course, fine dining, and first-class recreational facilities.

The Club is committed to fostering a high-performance workplace culture by investing in employee development, engagement, and well-being. As an HR Officer, you will be part of a progressive HR team dedicated to ensuring employees thrive in their roles while contributing to the Club’s legacy of excellence.

KEY RESPONSIBILITIES

1. Performance Management

Coordinate the goal-setting process, performance appraisals, and regular feedback cycles with Line Managers.
Support the implementation of performance management frameworks, ensuring alignment with organizational objectives.
Facilitate employee performance review meetings, tracking key performance indicators and individual development plans.
Analyze and compile reports on performance trends, helping management make data-driven HR decisions.
Ensure compliance with performance management policies, providing guidance to employees and managers on best practices.

2. Learning & Development (L&D)

Develop and maintain training calendars to schedule learning sessions, workshops, and professional development programs.
Support the planning and execution of employee training programs, ensuring alignment with business needs.
Track and assess the impact of training initiatives by gathering feedback and evaluating learning effectiveness.
Assist in identifying skills gaps and training needs, working with department heads to enhance employee capabilities.
Maintain accurate training records and documentation for reporting and compliance purposes.

3. Employee Engagement & HR Support

Coordinate employee engagement activities, fostering a positive work culture and high job satisfaction.
Support initiatives that enhance employee well-being, team collaboration, and work-life balance.
Work closely with the HR Manager to develop and implement employee recognition programs.
Assist in implementing HR policies and procedures, ensuring consistency in application across departments.
Provide support in handling employee relations matters, addressing concerns and resolving workplace issues effectively.

4. HR Reporting & Compliance

Compile and present HR reports on performance trends, training impact, and employee engagement metrics.
Ensure adherence to labor laws, HR policies, and best practices, keeping the HR team updated on regulatory requirements.
Maintain employee records related to performance reviews, training history, and engagement initiatives.

QUALIFICATIONS AND SKILLS

Educational Background: Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
Professional Certification: HR Certification such as CHRP-K, SPHRI, and IHRM membership (mandatory).
Experience Level: At least 4+ years of experience in Human Resources, preferably in Performance Management, Learning & Development, and Employee Engagement.
Performance Management Expertise: Strong understanding of goal-setting frameworks, employee performance reviews, and HR best practices.
L&D Program Development: Ability to design and implement training programs, track learning progress, and assess training impact.
Employee Engagement Knowledge: Experience in designing engagement initiatives, employee feedback programs, and HR wellness initiatives.
Data Analysis & Reporting: Proficiency in analyzing HR performance data, tracking key HR metrics, and generating insights for decision-making.
Excellent Communication & Interpersonal Skills: Ability to collaborate with employees and leadership teams, ensuring smooth HR operations.
Strong Organizational Skills: Detail-oriented approach to managing HR programs, performance cycles, and training calendars.
Policy Implementation & Compliance: Knowledge of Kenyan labor laws and HR best practices.

COMPANY CULTURE AND VALUES

At Karen Country Club, we uphold a culture of excellence, teamwork, and continuous learning. Our values define how we operate:

Commitment to Quality: We strive to maintain the highest standards in all aspects of hospitality and HR management.
Employee Development: We invest in our employees’ growth, skills, and career advancement.
Teamwork & Collaboration: We foster a cohesive work environment where employees feel valued and supported.
Integrity & Accountability: We promote ethical HR practices, ensuring transparency and fairness.
Innovation & Engagement: We continuously improve HR initiatives to enhance employee satisfaction and organizational success.

WHAT WE OFFER

Professional Growth: A chance to work in a prestigious club environment, supporting a dynamic HR team.
Learning & Development Opportunities: Access to HR training programs, industry conferences, and professional mentorship.
Competitive Compensation Package: Attractive salary based on experience and HR expertise.
Engaging Work Environment: A supportive and collaborative team culture, where employees are recognized and valued.
Work-Life Balance Initiatives: Employee wellness programs and engagement activities.