Corporate Communications & Brand Officer (1 Vacancy) – Nairobi | Corporate Communications Jobs in Kenya 2025

Full Time

Calltronix

Corporate Communications & Brand Officer (1 Vacancy) – Nairobi | Corporate Communications Jobs in Kenya 2025

Essential Job Details

  • Position Title: Corporate Communications & Brand Officer
  • Location: Nairobi, Kenya (Head Office, with occasional in-county travel for branch campaigns)
  • Employment Type: Full-time, Permanent
  • Number of Vacancies: 1
  • Reference No.: HR-12-06-2025
  • Salary: KES 50,000 gross per month (negotiable with experience)
  • Category/Department: Marketing & Communications — Mid-Level Corporate Communications Jobs in Kenya track
  • Reporting To: Human Resources Manager (matrix collaboration with Marketing Lead)
  • Application Deadline: 19 June 2025

Introduction

Corporate communications jobs in Kenya have changed dramatically in the digital decade, demanding multiskilled professionals who can steer brand reputation across pressrooms, intranets, and social feeds simultaneously. This fresh opening for a Corporate Communications & Brand Officer places you at the centre of that momentum—crafting narratives that inspire employees, earning journalists’ trust, and elevating visual identity at every touchpoint. In the competitive arena of corporate communications jobs in Kenya, impact now hinges on agility, design fluency, and data-driven content that travels fast from boardroom brief to TikTok trend. If you can switch voices from press release to poster headline in a single morning, weave visual cohesion across a dozen business units by lunch, and still track engagement analytics before close of play, this role offers the runway to consolidate your authority as a rising brand guardian in East Africa’s fastest-growing telecom-services sector.

About Calltronix

Calltronix is a Kenyan-headquartered telecom-services innovator enabling businesses to connect, transact, and scale through cloud contact-centre technology, omnichannel customer-experience platforms, and enterprise VoIP infrastructure. Since launching a decade ago, Calltronix has evolved from boutique call-routing provider to national CX powerhouse, trusted by banks, fast-moving consumer-goods multinationals, and e-commerce disruptors alike.

  • 100 + enterprise clients served across Kenya, Uganda, Rwanda, and Tanzania
  • 24/7 network operations centre maintaining 99.95 % uptime SLA
  • ISO 27001 certification guaranteeing information-security compliance
  • Award-winning UX design lab that prototypes conversational AI widgets in Swahili and English

Calltronix’s vision is simple yet ambitious: “Put friendly, friction-free communication within reach of every African consumer.” Achieving that vision demands purpose-built storytelling from the inside out—exactly what the Corporate Communications & Brand Officer will drive.

Key Responsibilities

  • Internal Communication Strategy
    • Design and execute a quarterly corporate communications jobs in Kenya engagement calendar—newsletters, CEO town-hall scripts, policy alerts—ensuring timely, jargon-free messaging in both English and Swahili.
    • Launch an internal microsite housing brand assets, video explainers, and employee-generated success stories; track monthly unique-visitor KPIs and iterate IA/UX accordingly.
  • Media & Public Relations
    • Prepare press releases, op-eds, and broadcast talking points aligned with Calltronix expansion milestones; pitch to tier-one outlets (Business Daily, Nation Media TV, KTN News) to secure a minimum of two placements per quarter.
    • Cultivate a living database of 120 + journalists segmented by beat; host semi-annual media round-tables spotlighting emerging corporate communications jobs in Kenya trends in telco and CX.
  • Brand Governance & Identity Management
    • Audit existing brand-asset repository; upgrade style guide to cover motion graphics, podcast thumbnails, and accessibility-compliant colour palettes.
    • Roll out a brand-governance e-learning module; achieve 90 % employee completion within six months, ensuring all collateral adheres to updated hex codes, spacing ratios, and copy tone.
  • Graphic & Multimedia Design
    • Create compelling posters, infographics, and short-form videos supporting HR wellness weeks, ISO-audit celebrations, and CSR blood-donation drives.
    • Liaise with print and digital vendors to guarantee on-budget production; negotiate annual retainer saving 15 % on large-format banners.
  • Digital & Social-Media Support
    • Partner with Marketing to curate evergreen LinkedIn content—thought-leadership articles, employee-spotlight reels—targeting 10 % quarterly follower growth.
    • Optimise website press-room taxonomy and metadata for “corporate communications jobs in Kenya” SERP; track Google Search Console impressions to validate ranking gains.
  • HR Collaboration & Culture Building
    • Co-design onboarding kits (brand lanyards, notebooks, digital orientation videos) that immerse new hires in Calltronix’s values from day one.
    • Assist HR with crisis-response scripts during workforce-safety incidents, ensuring compliance with ISO 22301 Business Continuity guidelines.
  • Measurement & Reporting
    • Compile monthly dashboard covering earned-media reach, internal newsletter CTR, brand-guideline compliance score, and event ROI; present insights to senior leadership.
    • Benchmark Calltronix’s share-of-voice against peer telcos and BPO firms, recommending next-step PR campaigns to close coverage gaps.

Qualifications and Skills

  • Education: Bachelor’s degree in Communication, Public Relations, Graphic Design, Marketing, or a related discipline.
  • Experience: 2–3 years in a comparable role within telecoms, professional services, or tech—exposure to corporate communications jobs in Kenya strongly preferred.
  • Visual Storytelling: Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign); comfortable producing social-ready video snippets in Premiere Pro or Canva.
  • Writing Excellence: Portfolio showcasing crisp press releases, internal memos, and social copy that humanises corporate achievements.
  • Digital Savvy: Familiarity with CMS platforms, email-marketing tools (Mailchimp, HubSpot), LinkedIn Campaign Manager, and basic HTML for template tweaks.
  • Media Relations Acumen: Demonstrated track-record pitching to business dailies, tech blogs, and radio hosts, with quantitative evidence of coverage secured.
  • Soft-Skills Arsenal: High attention to detail, deadline discipline, diplomacy under pressure, and capacity to juggle ten design tickets without sacrificing brand integrity.
  • Bonus Strengths: PRSK membership, Swahili copywriting fluency, prior management of CSR storytelling, or data-visualisation proficiency (Figma, Tableau).

Company Culture and Values

Calltronix thrives on five core principles: Curiosity, Collaboration, Consistency, Courage, and Customer Obsession. Employees live these values by challenging assumptions, sharing design hacks across Slack channels, and celebrating incremental wins at monthly “Demo & Donut” sessions. The firm’s culture empowers you to prototype, fail fast, learn faster, and elevate the collective bar for corporate communications jobs in Kenya performance benchmarks.

  • Feel Good: Comprehensive health insurance, mental-wellness app subscription, and ½-day Fridays during Q4 exam season.
  • Win: Transparent OKRs, instant peer-recognition badges, and quarterly cash bonuses when brand-awareness KPIs outperform target by ≥ 15 %.
  • Grow: Annual tuition fund (KES 30,000) for PR certifications or UX bootcamps; mentoring from regional Creative-Director council.

How to Apply

Apply now for the Corporate Communications & Brand Officer position and craft the voice of Kenya’s next-generation telecom story.

  1. Combine the following into a single PDF:
    • Confidence-loaded CV detailing corporate communications jobs in Kenya achievements and design toolkit.
    • One-page cover letter illustrating how you’ll sharpen Calltronix’s narrative edge within your first 90 days.
    • Link to digital portfolio (Behance, Dribbble, or personal site) showcasing press releases, infographics, and social creative.
  2. Submit your application via Calltronix’s secure hiring portal before 23:59 EAT on 19 June 2025; ensure the subject line reads “Corporate Communications & Brand Officer – Ref HR-12-06-2025”.
  3. Shortlisted candidates will complete a timed copy-editing task and a live brand-audit pitch to the HR Manager and Marketing Lead.

Calltronix is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Only shortlisted applicants will be contacted.

ADDITIONAL ENGAGEMENT

TAGS: corporate communications jobs in kenya, brand officer kenya, communications officer nairobi, pr jobs kenya, calltronix careers

Disclaimer: THE KENYAN JOB FINDER is not the hiring company. For inquiries, contact Calltronix directly. Please do not send applications to THE KENYAN JOB FINDER; due to high email volume we may be unable to respond individually. Thank you for understanding.

By The Kenyan Job Finder Team


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