15+ Job Openings at NCBA Bank Kenya – Business Analyst, SOC Specialist, Marketing Managers, Security Engineers & More – Nairobi 2025

Multiple Job Openings at NCBA Bank Kenya – Business Analyst, SOC Specialist, Marketing Managers, Security Engineers & More – Nairobi 2025

ESSENTIAL JOB DETAILS

• Position: Multiple Vacancies (Full-Time)
• Location: Nairobi, Kenya
• Type of Job: Full-Time
• Number of Posts: 15 Positions

1. Business Analyst – Manager
2. Enterprise Projects Portfolio Manager – Business Support
3. Security Operations Centre (SOC) Specialist
4. Manager, Voice of Customer
5. Product Marketing Manager
6. Trade Marketing Manager
7. Business Intelligence & Strategy Monitoring Analyst
8. Cloud & IoT Security Engineer
9. Infrastructure Security Engineer
10. T24 Developer
11. Market Risk Analyst
12. Manager, Regulatory Compliance
13. Engineer – IT Collaboration
14. APIOPS Analyst
15. Bank Applications Analyst

• Job Category: Banking, Information Security, Marketing, Risk Management, Compliance, IT, Customer Experience

INTRODUCTION

NCBA Bank Kenya is one of East Africa’s most innovative financial institutions, created from the merger of NIC and CBA banks. We seamlessly blend advanced digital banking services with trusted relationship management, supporting individuals, SMEs, and large enterprises to achieve their financial goals.

Our success is rooted in a commitment to customer-focused banking, innovative financial solutions, and a dynamic, growth-oriented work environment. With an extensive product offering and a footprint that spans Kenya, Uganda, Rwanda, and Tanzania, NCBA continues to set the benchmark for excellence in the regional banking sector.

We are currently hiring for a variety of specialized positions across multiple departments. These roles offer talented professionals an opportunity to contribute to NCBA’s growth while advancing their careers within a leading financial institution.

ABOUT NCBA BANK KENYA

NCBA Bank Kenya stands at the forefront of East Africa’s financial landscape, combining cutting-edge technology with strong relationship banking traditions. Our brand is synonymous with customer trust, continuous innovation, and a holistic approach to banking services.

We offer a broad spectrum of services including personal and business banking, mobile banking, asset financing, bancassurance, investment solutions, and digital financial services (DFS). Our operations are bolstered by subsidiaries in Rwanda, Uganda, Tanzania, and specialist units such as NCBA Leasing and NCBA Bancassurance.

At NCBA, we are committed to creating a workplace that fosters leadership, inclusivity, and professional development. Our team-driven culture provides a supportive environment for continuous learning and career advancement.

CURRENT JOB OPENINGS

1. Business Analyst – Manager

Key Responsibilities:

• Analyze business processes and recommend technology solutions to improve efficiency.
• Act as a liaison between business units and IT teams.
• Develop project plans, business cases, and functional requirements.
• Conduct market and competitor analysis to inform strategic decisions.

Qualifications and Skills:

• Bachelor’s degree in Business, IT, Finance, or related field.
• Strong analytical, communication, and problem-solving skills.
• Experience in business process modeling and data analysis.
• Project management certification is an added advantage.

2. Enterprise Projects Portfolio Manager – Business Support

Key Responsibilities:

• Oversee the execution of business support projects within the enterprise portfolio.
• Coordinate cross-functional teams and manage project budgets.
• Monitor project risks and ensure timely delivery.
• Provide regular project performance reports to senior management.

Qualifications and Skills:

• Bachelor’s degree in Business, Project Management, or related field.
• Proven project management experience in the financial sector.
• Strong leadership, organizational, and communication abilities.
• PMP or Prince2 certification preferred.

3. Security Operations Centre (SOC) Specialist

Key Responsibilities:

• Monitor security events and respond to incidents.
• Analyze and triage alerts from various security tools.
• Coordinate incident response activities and maintain logs.
• Collaborate with IT teams to strengthen security posture.

Qualifications and Skills:

• Bachelor’s degree in Cybersecurity, IT, or related field.
• SOC operations experience and knowledge of SIEM tools.
• Strong analytical and problem-solving skills.
• Relevant cybersecurity certifications (CISM, CEH, etc.).

4. Manager, Voice of Customer

Key Responsibilities:

• Lead customer feedback and satisfaction initiatives.
• Analyze customer insights to improve service delivery.
• Coordinate Voice of Customer programs across business units.
• Prepare customer experience reports and recommend strategies.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Business, or related field.
• Strong customer experience management skills.
• Proficiency in data analytics and customer feedback platforms.

5. Product Marketing Manager

Key Responsibilities:

• Develop marketing strategies for financial products.
• Coordinate product launches and promotional campaigns.
• Conduct market research and competitor analysis.
• Monitor product performance and customer engagement.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Business, or related field.
• Proven experience in product marketing within the banking sector.
• Strong communication and analytical skills.

6. Trade Marketing Manager

Key Responsibilities:

• Develop trade marketing plans to support sales objectives.
• Collaborate with sales teams to implement campaigns.
• Analyze trade performance metrics and recommend improvements.
• Manage marketing budgets and vendor relationships.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Business, or related field.
• Experience in trade marketing and retail banking preferred.
• Strong leadership and project management skills.

7. Business Intelligence & Strategy Monitoring Analyst

Key Responsibilities:

• Analyze business data and provide strategic insights.
• Develop business intelligence dashboards and reports.
• Monitor key performance indicators and market trends.

Qualifications and Skills:

• Bachelor’s degree in Business Analytics, Statistics, or related field.
• Proficiency in BI tools and data visualization platforms.
• Strong analytical and problem-solving skills.

8. Cloud & IoT Security Engineer

Key Responsibilities:

• Implement and manage cloud and IoT security controls.
• Conduct vulnerability assessments and risk analysis.
• Ensure compliance with security policies and standards.

Qualifications and Skills:

• Bachelor’s degree in IT, Cybersecurity, or related field.
• Experience in cloud platforms and IoT security protocols.
• Relevant cybersecurity certifications (AWS, Azure, IoT).

9. Infrastructure Security Engineer

Key Responsibilities:

• Design and implement security solutions for IT infrastructure.
• Monitor security systems and respond to incidents.
• Conduct security assessments and audits.

Qualifications and Skills:

• Bachelor’s degree in IT, Cybersecurity, or related field.
• Proven experience in infrastructure security.
• Strong knowledge of firewalls, intrusion detection systems, and vulnerability management.

10. T24 Developer

Key Responsibilities:

• Develop and maintain T24 core banking applications.
• Customize T24 modules to meet business requirements.
• Troubleshoot and resolve technical issues.

Qualifications and Skills:

• Bachelor’s degree in Computer Science or related field.
• Hands-on experience with T24 development and support.
• Strong programming and problem-solving skills.

11. Market Risk Analyst

Key Responsibilities:

• Monitor market risk exposures and recommend mitigation strategies.
• Analyze financial market trends and prepare risk reports.
• Support the development of risk models and stress testing.

Qualifications and Skills:

• Bachelor’s degree in Finance, Economics, or related field.
• Strong knowledge of market risk management principles.
• Proficiency in financial modeling and risk analysis tools.

12. Manager, Regulatory Compliance

Key Responsibilities:

• Ensure compliance with regulatory requirements and internal policies.
• Monitor regulatory changes and assess impact on bank operations.
• Conduct compliance reviews and audits.

Qualifications and Skills:

• Bachelor’s degree in Law, Finance, or related field.
• Proven experience in regulatory compliance within the banking sector.
• Strong analytical and reporting skills.

13. Engineer – IT Collaboration

Key Responsibilities:

• Manage IT collaboration tools and platforms.
• Provide technical support for communication systems.
• Ensure system security and compliance.

Qualifications and Skills:

• Bachelor’s degree in IT or related field.
• Experience with collaboration tools (Microsoft Teams, SharePoint, etc.).
• Strong troubleshooting and problem-solving skills.

14. APIOPS Analyst

Key Responsibilities:

• Monitor API performance and availability.
• Collaborate with development teams to optimize API solutions.
• Ensure API security and compliance standards.

Qualifications and Skills:

• Bachelor’s degree in IT or related field.
• Experience in API management and monitoring tools.
• Strong analytical and communication skills.

15. Bank Applications Analyst

Key Responsibilities:

• Provide support and maintenance for banking applications.
• Troubleshoot application issues and implement solutions.
• Collaborate with vendors and internal teams.

Qualifications and Skills:

• Bachelor’s degree in IT, Computer Science, or related field.
• Proven experience in banking applications support.
• Strong problem-solving skills and attention to detail.

COMPANY CULTURE AND VALUES

At NCBA Bank Kenya, we believe in fostering a culture of innovation, collaboration, integrity, and customer-centricity. Our employees are empowered to take initiative, continuously learn, and contribute to impactful projects. We are committed to creating a workplace where diversity thrives, and everyone is given an equal opportunity to excel.

HOW TO APPLY

Interested applicants are encouraged to view detailed job descriptions and submit applications via the following link:

View and Apply for NCBA Bank Kenya Jobs

Applications should include an up-to-date CV and a cover letter highlighting your suitability for the specific role applied for. Only shortlisted candidates will be contacted for further assessment.

ADDITIONAL ENGAGEMENT

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