Explore 7+ Career Opportunities at CIC Insurance Group – 2025

CIC Insurance Group Current Job Vacancies

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1. IT Security Manager – Nairobi
2. Cloud Engineer – Nairobi
3. Quality Assurance and Compliance Manager – Nairobi
4. Contact Centre Manager – Nairobi
5. Senior Data Analyst – Nairobi
6. Software Engineering Manager – Nairobi
7. Sales Officers – Retail Life (Alternative Channels) – Flexible

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Explore Career Opportunities at CIC Insurance Group – Transform the Insurance Industry with Us

Are you ready to make a meaningful impact in the insurance industry? Join CIC Insurance Group, Kenya’s leading provider of innovative and customer-focused insurance solutions. We are currently hiring for several exciting roles that allow you to contribute to our vision of delivering exceptional insurance services. Whether you’re a seasoned professional or just starting your career, CIC Insurance Group offers a supportive, growth-oriented environment where your contributions are valued.

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1. IT Security Manager – Nairobi

Position: IT Security Manager
Location: Nairobi
Type of Job: Full-Time
Job Category: Information Technology
Reporting to: Chief Information Security Officer (CISO)
Application Deadline: January 28, 2025

Key Responsibilities:

• Develop and maintain cybersecurity frameworks to protect CIC Insurance Group’s systems and data.
• Implement IT security measures to safeguard sensitive insurance-related information.
• Conduct regular security audits and identify areas for improvement.
• Lead incident response initiatives to mitigate cyber threats.
• Collaborate with cross-functional teams to align security policies with insurance operations.

Why Join CIC Insurance Group?

As an IT Security Manager, you’ll be a vital part of ensuring the security of Kenya’s leading insurance company. CIC Insurance Group is committed to adopting cutting-edge technologies and fostering a secure, innovative environment for employees and customers alike.

Apply Now for IT Security Manager

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2. Cloud Engineer – Nairobi

Position: Cloud Engineer
Location: Nairobi
Type of Job: Full-Time
Job Category: Information Technology
Reporting to: IT Infrastructure Manager
Application Deadline: January 28, 2025

Key Responsibilities:

• Design and implement robust cloud solutions for CIC Insurance Group’s digital transformation journey.
• Monitor and maintain the performance of cloud infrastructure, ensuring uninterrupted insurance services.
• Optimize cloud systems to improve efficiency in managing insurance products and services.
• Implement security protocols to protect customer data within the insurance ecosystem.
• Collaborate with IT teams to streamline insurance processes using advanced cloud technologies.

Why Join CIC Insurance Group?

CIC Insurance Group is at the forefront of leveraging technology to transform the insurance landscape in Kenya. As a Cloud Engineer, you’ll play a key role in enhancing the company’s infrastructure to deliver superior insurance solutions.

Apply Now for Cloud Engineer

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3. Quality Assurance and Compliance Manager – Nairobi

Position: Quality Assurance and Compliance Manager
Location: Nairobi
Type of Job: Full-Time
Job Category: Quality Assurance
Reporting to: Senior Management
Application Deadline: January 28, 2025

Key Responsibilities:

• Oversee the development and implementation of quality assurance frameworks for insurance operations.
• Ensure all insurance services comply with regulatory requirements and industry standards.
• Conduct regular evaluations to enhance the quality and consistency of CIC Insurance Group’s offerings.
• Collaborate with departments to ensure alignment of compliance protocols across all insurance products.
• Provide strategic guidance to improve insurance service delivery.

Why Join CIC Insurance Group?

At CIC Insurance Group, compliance and quality are at the heart of everything we do. This role offers a unique opportunity to influence the future of insurance services in Kenya by ensuring excellence in every aspect of operations.

Apply Now for Quality Assurance and Compliance Manager

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4. Contact Centre Manager – Nairobi

Position: Contact Centre Manager
Location: Nairobi
Type of Job: Full-Time
Job Category: Customer Service
Reporting to: Senior Management
Application Deadline: January 28, 2025

Key Responsibilities:

• Lead the Contact Centre team to deliver exceptional customer support for insurance products.
• Develop strategies to enhance the customer experience across all insurance touchpoints.
• Train and mentor the Contact Centre team to achieve high performance.
• Oversee the implementation of tools and technologies to streamline insurance customer service.
• Monitor and analyze customer feedback to identify opportunities for improvement.

Why Join CIC Insurance Group?

As a Contact Centre Manager, you will play a crucial role in shaping the customer experience for one of the most trusted names in Kenyan insurance. Join us in building strong relationships with our policyholders.

Apply Now for Contact Centre Manager

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5. Senior Data Analyst – Nairobi

Position: Senior Data Analyst
Location: Nairobi
Type of Job: Full-Time
Job Category: Data Analytics
Reporting to: Head of Data Management
Application Deadline: January 28, 2025

Key Responsibilities:

• Analyze complex datasets to extract insights that drive insurance decision-making.
• Create dashboards and reports to track the performance of various insurance products.
• Collaborate with teams to optimize pricing, claims, and underwriting processes.
• Ensure data integrity and security to protect customer information.
• Provide actionable recommendations to improve customer satisfaction and operational efficiency.

Why Join CIC Insurance Group?

Data is at the core of innovation at CIC Insurance Group. As a Senior Data Analyst, you’ll help shape the future of insurance by turning data into actionable insights.

Apply Now for Senior Data Analyst

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6. Sales Officers – Retail Life (Alternative Channels)

Position: Sales Officers
Location: Flexible
Type of Job: Full-Time
Job Category: Sales
Reporting to: Sales Manager
Application Deadline: March 9, 2025

Key Responsibilities:

• Develop and execute strategies to drive sales of retail life insurance products.
• Identify and engage new customers across alternative channels.
• Build and maintain strong relationships with clients to ensure satisfaction with CIC insurance policies.
• Collaborate with internal teams to tailor insurance solutions to customer needs.
• Achieve sales targets while providing exceptional customer service.

Why Join CIC Insurance Group?

This role provides the opportunity to make a direct impact by helping individuals and businesses secure their futures with reliable insurance coverage. Be part of CIC’s mission to make insurance accessible to all.

Apply Now for Sales Officers – Retail Life

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About CIC Insurance Group

CIC Insurance Group is a pioneer in Kenya’s insurance sector, known for delivering innovative and customer-focused solutions. With a wide range of products, including life, health, and general insurance, we are committed to empowering individuals and businesses to secure their future. At CIC Insurance Group, we foster a culture of innovation, inclusivity, and professional growth. Learn more about us on our official website.

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Explore More Insurance Jobs

Looking for more opportunities in the insurance industry? Visit our career portal to explore additional roles tailored to your skills and ambitions.

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We are an equal opportunity employer and are committed to attracting and retaining the best employees from all backgrounds. Only shortlisted applicants will be contacted.